English
Photos
Maps and Directions
Important Hotel Information
- Please note that the hotel is no longer offering complimentary breakfast.
Reviews
Write a Review-
Uncaring Management
03/20/2011We have stayed at this hotel on two other occasions and had a pleasurable experience. it was resonably priced, conveniently located and provided satisfactory rooms and service. the free continental ...
We have stayed at this hotel on two other occasions and had a pleasurable experience. It was resonably priced, conveniently located and provided satisfactory rooms and service. The free continental breakast was an added bonus. However, during our recent stay March 16-22, the accomodations, room and service were less than satisfactory. We were given a small, noisy room that faced the street. We were also unaware that the free continental breakfast is not provided to guests who book through Travel agency. When I was advised about this change by the front desk person, she informed me I could speak to the manager. The manager, ABC was arrogant and smug and was not the least bit cordial. He stated that only guests who book with the hotel are provided the free continental breakfast and that the change was made in August 2010, and it is Travel Agency's responsibility to communicate this to us. He could have taken into consideration that we are regular guests and at least offered to provide breakfast for one day. But instead he commented, "you got a good deal on Travel Agency what are you complaining about". It is apparent that this manager is unconcerned about guest relations and ensuring that guests return to his property. With so many other options available to us in Waikiki, we definitely will not chose his hotel in the future.
-
You get what you pay for.
01/29/2011Its an old, cheap, shotty room even for my standands and i'm from a third world country. clean, but substandard. didn't really matter to me since all i ...
Its an old, cheap, shotty room even for my standands and i'm from a third world country. Clean, but substandard. Didn't really matter to me since all I wanted was a place to sleep in. Good thing the bed was one of the best i've ever sleep in for a hotel. Staff was friendly and it's in a good location.
-
aqua surf and spa a no go
01/18/2011Not the cleanest around lots of roaches tiny no view room and we paid for ...
not the cleanest around lots of roaches tiny no view room and we paid for deluxe
-
Wonderful stay!
01/02/2011The aqua aloha surf and spa was all we had hoped for. the staff was friendly and courteous, the location was ideal - close to the international market place, which is ...
The Aqua Aloha Surf and Spa was all we had hoped for. The staff was friendly and courteous, the location was ideal - close to the International Market Place, which is always a fun shopping experience, close to a number of fine eateries and of course close to the beach. While we didn't have an ocean view, the units have balconies (which is what I noticed from the picture posted on your site) and it's nice to be able to step outside and on to the balcony for a bit of fresh air or a cup of coffee in the morning or to see the stars at night. Since my wife and I were on our honeymoon, the hotel graciously upgraded our unit and even had a little gift basket of "goodies" waiting for us in our room. Our unit even had a little refridgerator, a coffee maker, plates, cups, glasses and eating utensils. The continental breakfast in the morning was enough to get you started for the day and my wife loved the shiatsu treatment she got. The room was clean and so were all the common areas, the elevators fast (I hate slow moving elevators!) and while it's not the Ritz, it's a great little hotel if you're on a budget. My wife and I would stay there again and give it our best recommendation. Aloha
-
great hotel, great location, great price!
07/25/2010This hotel is in a great location, with free amenities such as free continental breakfast and internet (not wireless though). we received a free upgrade and should have ...
This hotel is in a great location, with free amenities such as free continental breakfast and internet (not wireless though). We received a free upgrade and should have known why! It was because part of the blinds were ripped off and every morning the sunlight shines in WAY too bright. So beware of any free upgrades!! Otherwise this hotel is worth the price.
