Reviews

• Superb hotel

  Submitted on: 08/21/2010

  Superb hotel with the best customer service i have encountered in years! incredibly comfy bed great room service close to shopping sushi restaurant adjacent. fridge in room nice deskwroll out ...

  Superb hotel with the best customer service I have encountered in years! Incredibly comfy bed great room service close to shopping sushi restaurant adjacent. Fridge in room nice deskwroll out table flat screen tv parking if you need it. Could not have been happier.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Pay for Parking

  Submitted on: 03/06/2010

  The rooms couldnt be any nicer but........ $10.00 a day to park at the hotel. what am i supposed to do with my car? getting on the internet may ...

  The rooms couldnt be any nicer but........ $10.00 a day to park at the hotel. What am I supposed to do with my car? Getting on the internet may be free but you will never get on using the directions that they supply. Breakfast buffet is 12 bucks whether you eat a lot or have a bowl of cereal. We were planning on going there once a month as a getaway but because of the parking issue alone we will not be going back.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Perfect stay!!

  Submitted on: 11/12/2009

  This hotel was just perfect. the front desk people were amazingly friendly and gave great suggestions. the parking was easy and felt extremely safe. the room was so clean and ...

  This hotel was just perfect. The front desk people were amazingly friendly and gave great suggestions. The parking was easy and felt extremely safe. The room was so clean and had none of that 'musty hotel smell' - and there were ample towels. The location is perfect - especially if you are going to the Meydenbauer Center. Also, it was SO nice to have a Starbucks right off of the lobby. I will DEFINITELY stay here again!

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Poor Service

  Submitted on: 03/04/2007

  Great location, but all downhill after that. couldn't seem to get shampoo delivered despite 2 calls to front desk and a friendly note. then tried to overcharge on checkout. ...

  Great location, but all downhill after that. Couldn't seem to get shampoo delivered despite 2 calls to front desk and a friendly note. Then tried to overcharge on checkout. Shockingly poor service.

  • Room Quality
  • Staff And Service
  • Dining
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• Nice premises / incompetent staff

  Submitted on: 04/30/2006

  Registered for 3 nights - key card programmed for only 2 and was locked out of parking garage & room. housekeeping banged on door before 10 am on sunday morning to make ...

  Registered for 3 nights - key card programmed for only 2 and was locked out of parking garage & room. Housekeeping banged on door before 10 am on Sunday morning to make up room. Returned to room at 4:00pm and room had not been made up. Advertised coffee in lobby at 6:00am - not ready at 6:30 - front desk very rude when asked when coffee would be ready.

  • Staff And Service
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