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Mixed Review
07/31/2010Good:clean, well maintained, good staff, adequate free breakfast, super location (restaurants, shops, bars, museum), historic building, mostly friendly guests.bad:small room and bath, city noise (sirens), remote valet ...
Good:Clean, well maintained, good staff, adequate free breakfast, super location (restaurants, shops, bars, museum), historic building, mostly friendly guests.Bad:Small room and bath, city noise (sirens), remote valet parking, homeless people.Bottom line: Husband would stay again, wife wouldn
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Best Western Hotel California, San Francisco
06/13/2010Good place to stay in the heart of san francisco. so close totransportation, tourist draws, good restaurants... we had a two room suite, which served our purposes ok-traveling with ...
Good place to stay in the heart of San Francisco. So close totransportation, tourist draws, good restaurants... We had a two room suite, which served our purposes OK-traveling with two small children and a grandma;. But there's no place there for kids to stretch their limbs, unless you take them to a local park/playground. Check in and check out took a long time, as they only had one person working the front desk at any one time. Valet parking could be a hassle - take everything you need from your car up to your room as the parking lot is 3 blocks away and takes 20 minutes or more for the valet to retrieve. The hotel also needs to update their breakfast signup sheet, as it says that the continental breakfast costs $*/person, when in fact, it's part of your room charge. We missed breakfasts there two days before we learned this.
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IN THE CITY
10/05/2008Our first trip to california from fl. flew into sacramento and flew out of san jose. we spent 2 days in san francisco and i booked way ahead into the ...
Our first trip to California from FL. Flew into Sacramento and flew out of San Jose. We spent 2 days in San Francisco and I booked way ahead into the Hotel California. We got a great rate by booking ahead. Staff was positioned outside when we pulled up and parked our car as we checked in. The room had no fridge which we wanted so we were immediately given another room. Our room was small but bright and cheery with three big windows right on the street. It also was very clean; shiny hardwood floors. Yes, it was noisy but IT IS THE CITY and it was an experience I get quiet all the time at home. It was right in the heart of things with the trolley about 3 blocks away. p.s. Loved the Saturday morning Market, the Golden Gate Park and riding the trolleys up Nob Hill.
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Nightmare Experience: Please read before staying here.
07/08/2008My husband and i checked in on a saturday afternoon and left our brand new (less than two months old) car with the valet at the front of the hotel. ...
My husband and I checked in on a Saturday afternoon and left our brand new (less than two months old) car with the valet at the front of the hotel. The valet sign clearly said "Best Western Hotel California Valet Parking". When we had them pull our car to go to dinner, there was a huge scrape on the driver's side door. The desk manager told us that they were not responsible because they contract out the service and that we were welcome to leave, however they would be charging us for that night regardless. We were treated so poorly that we called BW corporate offices and lodged a complaint. The rooms were old, grimy and small. The location was basically in the ghetto and the staff at this hotel was the rudest I have ever encountered. Please beware: Best Western Hotels are individually owned and operated so the only recourse you have is lodging a complaint against that particular hotel if something happens and while they are very friendly they are unable to prevent the hotel from charging you in the event that you leave because of their lack of quality.
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Handy, economical, & pleasant hotel
03/31/2008Professional staff and friendly atmosphere. great hospitality. good location, near union square. great restaurnats nearby.
Professional staff and friendly atmosphere. Great hospitality. Good location, near Union Square. Great restaurnats nearby.
