Reviews

• Never Again

  Submitted on: 09/18/2008

  I made reservations for myself several days in advance requesting a handicap room since i am confined to a wheel chair. when i arrived i was informed the people in ...

  I made reservations for myself several days in advance requesting a Handicap room since I am confined to a wheel chair. When I arrived I was informed the people in the room the night before had decided to stay over another night. The regular room hardly had room enough to get my wheel chair in the door of the bathroom. Certainly with no room to spare....i.e. I could wash my hands but had no access to the facilities. I was given no options, alternative, nothing. When I complained the management responded to corporate saying they had offered me a suite for the night at the same rate. No offer was EVER made. Not only did they not live up to the commitment of the reservation, they lied. Corporate office considers it closed. Never will I stay at a Best Western again. If I have friends who entertain the idea I will pay the difference for them to stay elsewhere.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • HandicapAccessibility
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• Noise

  Submitted on: 05/06/2008

  I could hear the man in the room next to me snoring. that would mean the walls are really thin. otherwise, it was ok. i thought it was a little ...

  I could hear the man in the room next to me snoring. That would mean the walls are really thin. Otherwise, it was ok. I thought it was a little over priced for the facility.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • BusinessCenter
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