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Pretty good hotel for the price
08/14/2010The staff was great at check-in and check-out. the room was clean and the microwave and mini fridge were handy. the wireless internet access worked great. breakfast was ...
The staff was great at check-in and check-out. The room was clean and the microwave and mini fridge were handy. The wireless internet access worked great. Breakfast was plenty for what we needed. They had toast, bagels, waffles, cereal, juice, milk, and coffee. We only had an issue on the last day we were there because the hotel was packed with a church group. The breakfast area was very overcrowded that morning, so we had a nice, cheap breakfast at the diner next door instead. The hotel itself is in a pretty good location. There are a couple restaurants and a K-Mart and grocery store not too far away. The only real issue we had was the A/C. It was rather noisy to the point where we had to turn it off at night. This made the room pretty warm as we visited in August. This is a pretty common problem with many hotels I've stayed in. If you're not a light sleeper like I am, it probably wouldn't be an issue. Overall, it was a good hotel for the money.
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Terrible Service
08/12/2010My family and i refuse to ever stay at a best western again. the staff at this hotel was absolutely terrible; especially after 3:00 pm. we picked this hotel ...
My family and I refuse to EVER stay at a Best Western again. The staff at this hotel was absolutely terrible; especially after 3:00 pm. We picked this hotel due to the outdoor pool and we only got to use it for 15 minutes. It closed at 8:00 because of no lights and the next day it was closed all day because it was cloudy. CLOUDY, no rain. We have two girls who had nothing to do all day. We asked the front desk about this and they could not open it for them to swim, even though IT WAS NOT RAINING OR STORMING. The front desk staff was very rude and didn't care if they helped us or not. Very unprofessional and we mostly busy watching tv in the lounge and were irrated when someone came to the desk. I think that the staff needs to re-evaluate their staff and send most of them to training on how to treat customers.
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Berks Jazz Fest Stay a Great Time
04/01/2010Our stay here was very pleasent. though we didn't take advantage of the breakfast, it looked decent, and there where always people there (finishing up, we're late ...
Our stay here was very pleasent. Though we didn't take advantage of the breakfast, it looked decent, and there where always people there (finishing up, we're late sleepers). The place was clean, the beds, comfortable, and the staff courteous. We had a hot tub room, and I thought the tub was a little small. There was no DVD or VHS for the TV, but the Hotel was in a safe, suburban area, but with easy access to everything we wanted to see or attend.
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Great experience for a small price
02/15/2010The room was extremely clean and comfortable. we ended up getting upgraded to a king size bed with a desk and curved shower. whether it was a mistake or not, ...
The room was extremely clean and comfortable. We ended up getting upgraded to a king size bed with a desk and curved shower. Whether it was a mistake or not, it was very nice having a pleasant surprise at check in. The furnishings were luxurious and well above our expectations. The room had a separate sink with a mini fridge and microwave, which was a nice surprise also. The staff was friendly and the continental breakfast had variety. The only disappointment was limited tv channels. Overall, we definitely got a deal. We paid very little for the room and were impressed with the quality.
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Best of the best
12/30/2008Everty thing was good!everybody, was helpfull, will be back.
Everty thing was Good!everybody, was helpfull, will be back.
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