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Best Western,Lexington, Ky
10/30/2010The hotel was convenient to downtown lexington and university of kentucky. room was clean and spacious. . breakfast was very ample. staff was very helpful with directions . my only complaint , there ...
The hotel was convenient to downtown Lexington and University of Kentucky. Room was clean and spacious. . Breakfast was very ample. Staff was very helpful with directions . My only complaint , there is no elevator at this hotel, we had to carry luggage up stairs to second floor. I would definately warn anyone with a handicap to request a first floor room. Also, I received a very good rate from Travel Website, but had to book a second night and they would not honor rate, so be sure to go through Travel Website to add time to your stay.
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Steve
07/29/2010I would not go again. not enough towels, door key had to be reprogrammed several times, wifi service was terrible, limited air-conditioning in common areas. the front desk was ...
I would not go again. Not enough towels, door key had to be reprogrammed several times, Wifi service was terrible, limited air-conditioning in common areas. The front desk was understaffed and not helpful at all resolving many issues.
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ok,but not 4 star quality
06/06/2010Hotel was older than expected,it was clean and comfortable but i was disappointed and did not see 4 star ratings.if i need a reasonable 1 or 2 night ...
hotel was older than expected,it was clean and comfortable but i was disappointed and did not see 4 star ratings.If i need a reasonable 1 or 2 night stay in lexington ,Ky again, i probably will look elsewhere first.however ,if i could not get a better price,i would stay here again.Staff were nice and helpful and the location to resturants and shopping was great.
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UNFRIENDLY STAFF LADY / CHEMICAL SMELL PILLOWS
12/22/2009I had stayed there within 3 days of my first visit but the second visit was a lot different for the first and all i can figure was different staff ...
I had stayed there within 3 days of my first visit but the second visit was a lot different for the first and all I can figure was different staff on duty over weekends. The lady at the fronmt desk refused to give me a receipt so therefore I could not get reimbursed for my stay from the company I work for which ended up costing me around $* some bucks. She was also very ruide about it and the lady manager was right there when this happened and never opffered to intervene. The Pillows had a chemical smell which ended up giving me a terrible headache. The upstairs room I had used different bedding and the downstairs room was in a lot worse condition and very smelly for what was supposed to be a smoke free room. It definitelty was not smoke free. The clock was also impossible to set, must have came from a foriegn country. One more concern is the close proximity to an adult toy store which is owned by Hustler.. Lots of shady characters , would not recommend for families
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Would Stay Again
09/20/2009Needed a place to stay for one night at a lower price. stayed in a room, king size bed. was a little wary because it was a good deal, but ...
Needed a place to stay for one night at a lower price. Stayed in a room, king size bed. Was a little wary because it was a good deal, but was satisfied with what we got. Hair dryer, ironing board, and coffee pot. Staff at front desk provided satisfactory customer service. One complaint is that we needed more towels and the front desk doesn't bring them to you, you have to go and get them and our room was in the back building, kind of far from the lobby. Room was clean, looked nice, and bed was comfortable. Shower water was hot and great water pressure. Good hotel for the money. Would stay again.
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