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Nice hotel
02/28/2010This was a very nice hotel. the towels were nice & thick, the room well-appointed. the hot tub & pool area are in a nice courtyard area. we would stay again!
This was a very nice hotel. The towels were nice & thick, the room well-appointed. The hot tub & pool area are in a nice courtyard area. We would stay again!
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worst experience
11/09/2008The first room that i reserved i opened the door, and walk in to find a complete mess. towels on the floor, bed unmade, and garbage scattered across the room. ...
the first room that i reserved i opened the door, and walk in to find a complete mess. towels on the floor, bed unmade, and garbage scattered across the room. so i calmly walk back to the clerk and expressed my concern to her, she apologized and told me that they would give me a different room. a satisfactory and expected rebuttal. upon entering my second room i walk in and i feel a certain satisfaction that this room is clean and made up well. after unpacking a little i go to put my bottles of water in the mini fridge, and discover empty beer bottles and half drank soda cans, not wanting to make another scene i simple transfer them to the garbage. at 11:25 pm after putting up with loud boisterous conversation in the hall i decide to give the front desk a call, the lady apologizes for the noise and says she will send someone out, meaning security. the guard knocks on my door. its now 11:35 and i have to be up at 7 am he asks me who it was that was making the noise i pointed to the two rooms where i believe they were having their conversations in the hallway and left him to his merry way. 3 minutes later another knock... i open my door and see the guard and 2 other guests. (the ones making the noise) at my door. drunk and loud they want to start a confrontation. RELAXING, SERVICE, DISTINCTIVE, I THINK NOT. do not waste your time or your money with this hotel.
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Won't be back
09/07/2008This hotel has a very nice coffee shop with good food. that is about the best thing you can say about it. the room was clean and fairly comfortable, but ...
This hotel has a very nice coffee shop with good food. That is about the best thing you can say about it. The room was clean and fairly comfortable, but it was definitely in need of some rejuvenation. The carpet was old and stained, there was torn wall paper in the bathroom, etc. Even though the hotel advertises free WiFi, I was at first only able to connect to it but not the internet which made it useless. I was able to connect briefly to another network provided by another hotel in the area, but lost that connection too because of the poor quality of the signal. When I mentioned this at the front desk, the response I received was a short and crisp, ""I know."" I found the attitude of this employee actually quite rude. There are many other options in Yakima even if I have to attend a meeting at this hotel, and I will be making use of them.
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Stay here if you like to sleep w/ ANTS
02/17/2008We had the unfortuante opportunity to stay at this hotel again through priceline. they treat you like crap if you are priceline... but i wouldn't pay $20 to stay ...
We had the unfortuante opportunity to stay at this hotel AGAIN through priceline. They treat you like crap if you are priceline... but I wouldn't pay $20 to stay there. There were 25 teenagers in the hallways outside out door yelling, singing and talking until 10:30pm and nothing was done about it after complaining. They said they couldn't do anything about it.. yah right. The carpets were filthy and not vacuumed well at all. We woke up to a swarm of ants all over the shower, bathroom floor, in our luggage, all over the sink and in my makeup stuff. It was just disgusting. We I complained, they didn't care at all and offered nothing in the way of an apology or refund. My husband know the owner and says he's way cheap to properly run this hotel. What a shame. Don't waste your money. There are plenty of nice new hotels being built.
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Disappointing!
02/08/2008Rooms need updating! linen thin; pillows flat; tissue rough; boxsprings soiled. furniture worn. heating system poorly functions. frig tiny. not pleasant. small lobby and business center.
Rooms need updating! Linen thin; pillows flat; tissue rough; boxsprings soiled. Furniture worn. Heating system poorly functions. Frig tiny. Not pleasant. Small lobby and business center.
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