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Important Hotel Information
- In order to continue to provide guests with a safe, comfortable, and enjoyable stay, Comfort Suites has adopted a 100% smoke-free environment
Comfort Suites San Antonio At Rittiman
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from $69.99 USD
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Reviews
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Don't stay if you want to sleep Sunday morning
03/20/2011We arrived from out of state after midnight and all we wanted to do was sleep and then go to our planned activity for vacation. we were awakened to a ...
We arrived from out of state after midnight and all we wanted to do was sleep and then go to our planned activity for vacation. We were awakened to a thumping bass guitar Sunday morning that was vibrating our bed and caused a pounding headache in my already congested head (sick on vacation). I politely asked management what was the deal with the loud music and they stated that a church service was being held near the lobby. I said "well, can they at least turn down the bass?" Management did nothing. When we were checking out, I explained that I was very dissatisfied with our stay. We didn't mind the singing, but the bass guitar was so loud that we couldn't sleep and it gave me a pounding headache. They said that all they could do was offer us 2000 pts with Choice Privileges. I said that wasn't acceptable. It takes 6000 pts just to stay at an EconoLodge one night. I said you have a sign right here in your lobby guaranteeing satisfaction. All we wanted to do was sleep. Very basic. My husband and I used to DJ and if anyone in a hotel complained about the volume, we heard about it right away from management. I am very disappointed in Choice and Comfort Suites Management and will choose not to stay at any of their hotels again.
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good for the money!!!!
03/19/2011We had an amazing stay @ this hotel! it was at the perfect location too- because it was close enough to downtown where it did not take to long to get ...
we had an amazing stay @ this hotel! It was at the perfect location too- because it was close enough to downtown where it did not take to long to get to the attractions and far enough to not have to deal with the crazy parking and traffic. We went to the river walk and to sea world and it the perfect spot to drive to both-The room its self was amazing- and they constantly were giving us fresh towels and the staff was really nice. will definitely stay at this hotel again !!
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Wonderful Stay
08/08/2010Hotel was clean and cleaning team was friendly. the breakfast meal was plentyful and a lot of variety. at night the parking lot was full to capacity but there was ...
Hotel was clean and cleaning team was friendly. The breakfast meal was plentyful and a lot of variety. At night the parking lot was full to capacity but there was walking security for peace of mind. Elevator was slow in the morning since there's three floors for the one elevator, but not a star breaker. Front desk personnel were very professionaly dressed, kind and helpful. Stayed 5 days. Pool was a bit cloudy. Hotel along IH35, a very busy highway and rooms did not allow highway noise. Slept very comfortably on queen sized bed and comfortable pillows.
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They don't clean tha bathroom in 3 days
07/28/2009I stayed 3 days, and they don't clean the bathroom never, i complained with front desk and they said: o.k. i'm goning to send someone in the ...
I stayed 3 days, and they don't clean the bathroom never, I complained with front desk and they said: O.K. I'm goning to send someone in the morning... but the next day is the same, the bathroom was dirty. The swimming pool was dirty too. I stayed from 07/23 to 07/26.. 2009
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Wonderful Experience!
07/29/2008This location was exceptional! the front desk help was extremely friendly and helpful from check-in at last minute due to another locations error in deleting our second night, to ...
This location was EXCEPTIONAL! The front desk help was extremely friendly and helpful from check-in at last minute due to another locations error in deleting our second night, to assisting us with small items from a spoon to eat our yogurt late at night after the wedding we had attended. Later I came down and asked where a vending machine was so I could get a bottle of water for a medical CPAP machine and was given a complimentary bottle of water. The room was spotless, beds were very comfortable and the air conditioner ran great. The breakfast bar was very clean despite the number of people getting their breakfast. The staff kept the food items replenished and was very friendly and helpful. There were waffles, biscuits and gravy, yogurt, fruit, danishes, juice, milk, and a wide variety of other items a lot better than the first hotel. Thanks to this staff for all their hard work and for making our stay at their location very enjoyable.
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