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No Room at the Inn
03/22/2010We reserved and prepaid for a room w/ 4 persons - guaranteed for late arrival. when we arrived at the hotel at 11pm, upon check-in the staffer confirmed our reservation ...
We reserved and prepaid for a room w/ 4 persons - guaranteed for late arrival. When we arrived at the hotel at 11pm, upon check-in the staffer confirmed our reservation and checked us in to a 2 qn bed room. Upon arriving at the room we were given a King bed and when we called the same staffer said we'd reserved a King. Our paperwork and her confirmation upon check-in were contradictory to her statement . We realized our room had been given away and were about to refuse payment and look for another hotel but at 11p and having driven for 6 hours were completely exhausted. The desk staff was the only person on site, she did offer to provide a roll away but we still ended up with 3 of us in the bed. We also had to make up the rollaway as they didn't offer......next time we'll choose another hotel. It was also very noisy with the highway just yards away plus the train track and train running behind the hotel. If I pay in advance for the room, I expect to have it when I arrive!!
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wouldnt stay again
04/20/2009Highway on one side and railroad on other both too close for comfort. hot tub at pool had tepid water and no working jets, very limited parking in front ample ...
Highway on one side and railroad on other both too close for comfort. Hot tub at pool had tepid water and no working jets, very limited parking in front ample parking in back of building but only one entrance so had to walk quite a way in dimly lit area, neighborhood left much to be desired, when we pulled up to check in police were there because a gentleman had just been robbed as he walked back to the Inn. On the good side hotel has just been remodeled and looks nice, beds were comfortable and the place was clean. * a nigth wasnt too bad.
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Great stay....if you have a car.
07/06/2008I thought the hotel was great. we had a rental, so everything was accessible for us. opryland is about a 20 minute drive, but easy to find. it was nice ...
I thought the hotel was great. We had a rental, so everything was accessible for us. Opryland is about a 20 minute drive, but easy to find. It was nice since we had to drive to Memphis one day as well. The continental breakfast as great too. The only problem is that it can be a little hard to find. The GPS had trouble with the address. If you're on Bell Rd., continue under the set of railroad tracks and make a sharp right immediately after. (The turn is between the railroad tracks and the ramp for I-24). Nice and quiet and clean as well!
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An Experience
05/17/2008We arrived at the hotel one friday night, as we were two buildings away from the hotel. we saw 8 patrol cars and a half dozen men in hand cuffs ...
We arrived at the hotel one friday night, as we were two buildings away from the hotel. We saw 8 patrol cars and a half dozen men in hand cuffs sitting in back of a truck. That night and the next there were young ones running and yelling in the hall after midnight. The topping was when we were leaving we were in the elevator and the door would not open. We rang the alarm ,called on the phone, and even started yelling before anyone answered us. If it was not for one of the housekeeping men I do not know how long we would have been in there.He used brute force to get the door open. When we got out we were informed that they had tried to reach the elevator company with no avail. When we were in the elevator we noticed that the inspection stickers had been expired for a perio period of time. I definetly would not stay there again when visiting family.
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Too close to the freeway-neighborhood not great.
03/31/2008My room at the country inn & suites was clean and the hotel staff was pleasant enough, but my review goes downhill from here. this hotel faces the freeway & there is ...
My room at the Country Inn & Suites was clean and the hotel staff was pleasant enough, but my review goes downhill from here. This hotel faces the freeway & there is a train track at the rear of the building. Take your own blow dryer because the unit in the room is worthless & burns your hand if you hold it for more than 2 minutes at a time. Count on eating breakfast elsewhere if you're a picky eater because the free breakfast isn't very good.
