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Once burned is all it takes
10/15/2010Room was quiet and comfortable, room service was very good. two major problems, though: check in was very slow - was told there was a 15 minute wait to get a ...
Room was quiet and comfortable, room service was very good. Two major problems, though: Check in was very slow - was told there was a 15 minute wait to get a room open, and had to wait nearly an hour. The second and biggest concern was the block placed on my debit card courtesy of two 'pre-authorizations' requested by the hotel for a total of over $$$. I wasn't able to use my card even when returning to the States...had to stop by my bank and straighten out the situation with their Fraud Department. I don't know what sort of policy requires a hotel to 'pre-authorize' a debit card for hundreds of dollars, but I do know that I will not be staying at this hotel again.
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Expected More from Crown Plaza....
10/14/2009Check in slow...common areas good...room a bit ratty...no hot water....changed rooms to a queen which was not a queen and not updated...too tired to change ...
Check in slow...common areas good...room a bit ratty...no hot water....changed rooms to a queen which was not a queen and not updated...too tired to change again. Cost was good, but will not stay again.
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Great and convenient
08/18/2009The hotel was very clean and modern looking and perfect for our 1 night in the uk before flying back to the us. the shuttle bus turned up quickly once ...
The hotel was very clean and modern looking and perfect for our 1 night in the UK before flying back to the US. the Shuttle bus turned up quickly once we called them and it was easy to get back to the airport.
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