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DON'T STAY HERE
11/29/2010We stayed for three days in november, 2010. on arriving, we found that the shower head was taped into the wall. there was no screen in our second story room, ...
We stayed for three days in November, 2010. On arriving, we found that the shower head was taped into the wall. There was no screen in our second story room, and evidence that it had been broken into in the past. The cord for one of the lights was damaged and repaired with tape. Of the remaining three lights, only one worked. The others were not plugged in, and there were no outlets available to plug them in -- apparently they were there as decorations. Housekeeping would literally take all day. They do not have duplicate linens available, so they have to strip the linens, then wash them, then remake the room later. Our towels were delivered to us damp. We told management about our concerns, and they told us to tell travel agency through whom we had booked the room. We told travel agency who passed along our complaints to the hotel again. Inresponse to our complaint, they refunded less than $* of the approximately $* we had paid to stay for several days. I can honestly say that this has been our worst hotel stay ever.
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Wonderful!
05/13/2009This was the best hotel i could have stayed in to visit my fiance during his family day for army bct. a fridge, freezer and microwave were provided in the ...
This was the best hotel I could have stayed in to visit my fiance during his family day for Army BCT. A fridge, freezer and microwave were provided in the room. The room was so clean! There was a tear in the first set of sheets, but the next day, they were changed and there was a tear in the comforter. Just normal wear and tear. The bathroom was immaculate and the rug looked clean. Because my fiance was relaxing from bootcamp, we were in the room a lot watching TV and sleeping. The maid came back at a convienent time for us and even cleaned while we were still in the room getting ready for breakfast! X at the front desk was so friendly and really helped me out!! What a great palce to stay!!
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Not happy
01/24/2008Simply out, never ...
Simply out, never again
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Bugs
01/19/2008I would not stay here again, called at 12.00am for roach problem. clerk was rude and said there was nothing they could do about it. manager in morning was ...
I would not stay here again, Called at 12.00am for roach problem. Clerk was rude and said there was nothing they could do about it. Manager in morning was rude also.
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A 1-Night Stand
11/26/2007When advertising about hotel chains it would be helpful if a disclaimer that all advertisements does not reflect hotel chains that my be individually owned. i stayed at the days ...
When advertising about hotel chains it would be helpful if a disclaimer that all advertisements does not reflect hotel chains that my be individually owned. I stayed at the Days Inn in Phenix City on Martin L. King Pkwy from 11/21/07 through 11/24/07 and I would not recommend this hotel to anyone unless they are looking for a 1 night only stay and this is all that's available. I will say that the online rate was excellent, staff was pleasant and helpful, the breakfast bar was very sufficient, the bed linen was clean and the pillows were comfortable. The towels were old and over bleached. My husband had a hand towel that literally "fell apart in his hand" after 1/2 a use. The bathroom had mold on the curtain and in the corners/crevices of the wall. The carpet "smelled" cleaned but I felt I had to wear socks on my feet at all times. I initially reserved 2 rooms - 1 king bed and the other a double bed room. When I walked into the king bed room it smelled like a "nursing home". No amount of air freshner spray would have gotten rid of the odor. The toilet did not flush right and the room had the geriatric chair for a elderly or disabled person to sit and shower in. I could not tolerate it and let the front desk staff know I could not stay in that room. The staff person accomodated my request and put me in the 2nd room (double bed) where the aforemention problems occurred. Also my daughter had an infant with her and I noted in my online request that she would be bringing an infant. The refrigerator in her room did not work so she could not store baby milk.
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