Reviews

• Remodeling is not all it's cracked up to be

  Submitted on: 01/04/2010

  First impression was good. the outside and lobby looked modern and new, and the staff was friendly. however, when we entered the separate building our room was in the smell ...

  First impression was good. The outside and lobby looked modern and new, and the staff was friendly. However, when we entered the separate building our room was in the smell of the place took our breath away. Musty, moldy and kitty litter is how I'd describe it. The smell was the same in the room. The "remolding" looked poorly done - there was paint splatters all over the on the floor from the new yellow walls. The room felt bare bones and cave like. The pillows were completely flat and old, and there were no extras in the room. They gave us terrible neck ache in the morning. The tub had a lot of sand in the bottom for some reason and look liked it hadn't been cleaned. The overall feel of the place was dirty and smelly. It did not make for a restful night. The low price was not worth the experience.

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• Amazing Transformation of a Not So Attractive Hotel

  Submitted on: 10/01/2009

  This hotel has had major work done to it. the building looks so clean and bright with its new finish. the old, tired brick walls are all gone and now ...

  This hotel has had major work done to it. The building looks so clean and bright with its new finish. The old, tired brick walls are all gone and now have a nice design on them, I stayed here and got to meet 2 of the clerks and the manager. Everyone was so helpful and the room was spectacular. The Big E has brought me to the area for the past 4 years and would like to say that this hotel is by far the best value in the area. I had a terrible experience last year but decided to give the hotel another chance when I found out that it was under new management and that it recently became a Days Inn. I wasn't expecting such a difference but was very pleased. I paid an extra $10 for the room with a King bed, pullout couch, flatscreen tv, and fireplace. I have no regrets!

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• John Testerman

  Submitted on: 09/16/2009

  I have been coming to this property for the past 3 years. it has been updgraded from a fairly decent super 8 to an extravagant days inn! they have refreshed ...

  I have been coming to this property for the past 3 years. It has been updgraded from a fairly decent Super 8 to an extravagant Days Inn! They have refreshed the entire hotel and the staff is extremely friendly. The rooms now include new carpet, furniture, beds, and bathrooms. I really like the dark wood and the light yellow walls. The exterior has been completely redone with the Days Inn colors and the out of order pool is replaced with a beautiful courtyard. I can't say enough about the value of our stay, but the most important factor is that it is easily located right off of I-91.

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• Great Hotel

  Submitted on: 05/17/2009

  This hotel has been completely rennovated and has amazing style now. i have been coming to this hotel for the following 3 years and never have a i seen such ...

  This hotel has been completely rennovated and has amazing style now. I have been coming to this hotel for the following 3 years and never have a I seen such a change! New walls, lights, mirrors, beds, furniture, carpetting, and best of all... new bathrooms! Unfortunately the work is now being done on the outside of the building but it has great curb appeal and is an amazing value! I would strongly recommend this hotel to anyone traveling in the area, especially if you are looking to spend less than the Hadley/Northampton rates as it is only 2 exits South!

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• FALSE INFO. ON WEBSITE, BUT, ""IT'S NOT OUR (HOTEL'S) FAULT!""

  Submitted on: 08/14/2008

  I spent a good hour on line trying to find an affordable, ""pets allowed"", hotel. their's was listed for, incl taxes, $90.00. we arrive after a ...

  I spent a good hour on line trying to find an affordable, ""PETS ALLOWED"", hotel. Their's was listed for, incl taxes, $90.00. We arrive after a 6 hour drive, only to see a sign in the lobby, ""NO PETS ALLOWED!"" The girl working the counter saw the dog in my car & informed me of the rule; I stated that the website indicated, ""PETS ALLOWED"". She blamed Travelocity for not removing the ""PETS ALLOWED"" feature. I stated that it's your business, and you should honor my confirmed rate with my Chocolate Lab allowed to stay. She then phoned the owner who stated I could stay in a ""SMOKER'S ROOM"", we paid for ""NON-SMOKING"", and I would have to pay $30.00 more. Reminds me of a ""BAIT & SWITCH"" tactic; WHAT DO ALL OF YOU TRAVELERS THINK?

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