Reviews

• Not good exp.

  Submitted on: 06/15/2011

  This hotel was near uta and had available so i chose it. mistake "suite" was tiny. the kitchenette is a fridge in one room broken microave in closet ...

  This hotel was near UTA and had available so i chose it. Mistake "suite" was tiny. The kitchenette is a fridge in one room broken microave in closet area. beds are like plywood, pillows are worse. ac didnt work and frot desk is no help really. They seemed to care less about any of our issues, we checked out yesterday after 2 day stay all while waiting for ac to be looked at- they did bring us a fan as temp hit a high of 102. oh and cups wrapped in plastic were used & rewrapped. Hot tub didnt work and pool needs retiling as tiles will fall off if touched. Will be coming back to area alot of next 4 yrs will not stay here even if free.

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• Very Disappointing

  Submitted on: 06/25/2009

  I chose this hotel for there close proximity to arlington convention center and also because in the online review it stated that it was on the trolley line so i ...

  I chose this hotel for there close proximity to Arlington Convention Center and also because in the online review it stated that it was on the trolley line so I would not have to drive in Arlington. When I arrived the room still had the last guests towels hanging behind the bathroom door, the bed was made with a blanket with several large cigarette burns (I had requested a non-smoking room) and the overall cleanliness of the room was not good. No trolley was available to the Convention Center but the hotel did have a courtesy shuttle. The first morning I took this I arrived in a timely manner at my destination and then in the afternoon I called the hotel to return there. I waited 45 minutes and no van so I finally began walking toward my hotel approx. 2 miles away and on the other side of I-30 under construction. I got approx. half way there but could not cross the construction areas so I again called the hotel and the told me it would be another 30 min. before I could be picked up. I waited a total of 1 1/2 hours to get back to my room in 97F heat.

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