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With wheel chair No elevator No refund WARNING
07/09/2010Upon checking in to the room we found out that the elevator was stuck between floors with people inside. this was at 7:00pm on the 4th of july. this ...
Upon checking in to the room we found out that the elevator was stuck between floors with people inside. This was at 7:00PM on the 4th of July. This is a 6 floor facility and we were on the 5th floor. We went to check the room and found it tainted with smoke odor. We requested a smoke free room. We returned to the reservation desk to request a refund and we were denied a refund. There was a couple there that requested a refund and the woman was in a wheel chair. They were also denied a refund. The owners name is Harold and his phone number is******. This motel change is unfair and unkind. DO NOT book with them. WARNING
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Awful!!!!!
09/24/2009The place is dirty and run down.it needs major rehab. the walls are dirty and water stained. the carpeting is filthy,i wore socks or saddles all the time. ...
The place is dirty and run down.It needs major rehab. The walls are dirty and water stained. The carpeting is filthy,I wore socks or saddles all the time. To top it off my daughter caught head lice there.Sickening!
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Gross!
07/01/2009The rooms are disgusting. the walls have water damage. there's mold/mildrew. the rooms smell awful. the carpet is old, slimy, stained, and wet in spots. the furniture looks ...
The rooms are disgusting. The walls have water damage. There's mold/mildrew. The rooms smell awful. The carpet is old, slimy, stained, and wet in spots. The furniture looks like they dragged it out of a dump. They charge your credit card for you entire stay when you check-in and management does not do refunds even if you leave early. The front desk says the owner refuses to put any money into the hotel. It shows! What a dump.
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Great Place
11/13/2008I just got back from a 3 night stay at this hotel, and i thought it was just great. our room was wonderful, we stayed in a suite it was ...
I just got back from a 3 night stay at this hotel, And i thought it was just great. Our room was wonderful, we stayed in a suite it was very roomy plenty of rooms 4 the kids to run around in a play hide a seek. Our room was also very clean. the carpet is a little worn, and the breakfast could be better but over all the hotel is a great place to stay in gatlinburg for the price............. me an my family will be back again.. And the staff there were WONDERFUL
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Don't Stay here
10/15/2008Old run down-out dated...needs renovating. although room was spacious and clean- bed was comfortable--we actually put a clean sheet over the sofa--carpet was so worn--i ...
Old run down-out dated...needs renovating. Although room was spacious and clean- bed was comfortable--we actually put a clean sheet over the sofa--carpet was so worn--I wore my socks and shoes at all times. the furniture was so old... the breakfast was store boxed donuts -ceral-coffee and juice--there are several places close by that you can get breakfast--for the money--stay at bearskin lodge or down on River RD nearer to the aquarium... this place was worth about $* a night--not $*.... the front desk staff (the woman) was on the phone talking to someone (sounded like a personal conversation) agruing. Just don't stay here --you'll be disappointed!!!
