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Gr Solaris Cancun and Spa All-inclusive
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from $200.00 USD
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Reviews
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Not stay again. Not recommend it to my friends
12/27/2011My family and i stayed three days all-inclusive at this hotel. before booking this hotel, i checked reviews of this hotel, and it seemed to be a nice one. ...
My family and I stayed three days all-inclusive at this hotel. Before booking this hotel, I checked reviews of this hotel, and it seemed to be a nice one. However, it was not as good as I expected. I would NOT stay again and NOT recommend it to any of my friends. Here are a few things I want to point out: 1. Room is “clean” but I did see a few small bugs (looks like baby black aunts); on the table and bed. 2. Buffett was so-so. You can find something eatable but not gourmet. 3. Staff & service was really bad. One thing that insulted me was that one of the staff at cafe Solaris did not allow my family (three of us including my kid) to seat a booth table-for-four for breakfast. Ironically, this staff gave this table-for-four to a couple (only two people) and let my family use a table-for-two with one additional chair.
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Very Nice Hoptel
03/27/2011I really enjoyed my stay at this hotel. it was super clean. the staff did a really good job trying to animate us and keep up a party spirit. the ...
I really enjoyed my stay at this hotel. It was super clean. The staff did a really good job trying to animate us and keep up a party spirit. The food was what you would expect at an all-inclusive: pretty good but not gourmet. I never had a problem finding something to eat. I liked the fact that they had a "quiet" pool area that was only for adults. I had a choice between the really party atmosphere of the main pool area and the quiet of the adults area. I have stayed at many hotels in Cancun, and this one compares favorably with all of them. Go!! And take your smile with you.
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Hotel was great but....
03/27/2011We actually was moved to another hotel (carib solaris) ,because they claim this hotel was over booked.they gave us access to all three hotels because of this. ...
We actually was moved to another hotel (carib solaris) ,because they claim this hotel was over booked.They gave us access to all three hotels because of this. My wife an i figured it out that they were a timeshare an thats why we were moved, one of the members probably needed a room. Thats another thing, they can be a little annoying trying to get u to become a timeshare member. Overall the stay was great, the food, staff & entertainment was good!
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Awesome!
03/22/2011As a director of sales marketing in the hotel industry who travels frequently i have to say everyone we encountered at this property went above beyond! we did not encounter ...
As a Director of Sales Marketing in the hotel industry who travels frequently I have to say everyone we encountered at this property went ABOVE BEYOND! We did not encounter any rude employees during our stay. Makes you appreciate living in the US- these employees work their butts off 6 days a week and 9-11 hours a day. They ALWAYS had a smile on their face! Give them a dollar or two tip as we did and you make their day! They are so gracious. Granted we are in another country and the food is slightly different than what the majority of us are accustomed to but we found the meals to be quite good! The breakfast buffet was outstanding! A wide variety of food and plenty to choose from. We ate at Marco Polo as well great service good food and drinks. No complaints from our party! Our room was an ocean front room that I found comfortable and clean. I noticed as I walked past other rooms that they must be in the process of renovating as my room appeared to be newer bedding towels color scheme etc. Only and I mean only complaint - the walls are thin! After the first night you dont even notice! Open your sliding glass door and let the ocean drown out the noises! All in all I will retrun to this resort and will refer friends and family! My party and I had such an enjoyable time! Looking forward to returning next spring. Looking for a well maintained and clean property with excellent service?? Then GR Solaris is your place!
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Just OK
03/13/2011I just came back from a 5 day 4 night stay at the gr solaris. overall it was just ok. not a 5 star as they claim. the rooms were ...
I just came back from a 5 day 4 night stay at the GR solaris. Overall it was just OK. Not a 5 star as they claim. The rooms were old, some broken items in the room, but the rooms were clean. Room service food reminded me of middle school food, but was ok, and no extra cost. Marco Polo was by far the best place to eat. We made reservations to eat there each night because it the other restatrants are not worth eating at. You have to wake up early and stand in line to make reservations each morning for dinner. They start taking reservations at 8 am, but people start lining up at 7:30. The front desk was rude, but serving staff was friendly. Entertainment sucked, not much to do unless you like drinking games and bad singing. There were people selling stuff outside the hotel, but they are really overpriced. If you want to buy stuff, I would to the flea market, but then you have to deal with them haggeling you to buy their stuff in all the stores. Just be firm, you will be surprised how much they are willing to lower the price if you start to walk away, they will make you a deal. Don't take the first price you get! The beach was really nice. The drinks are REALLY watered down, as well as the OJ. The OJ tasted like half water, half OJ and lots of sugar. I paid about $700 for the all inclusive, flight and hotel. I feel like if it was a little less expensive, it would be worth it. Do not pay more, you will be dissapointed. This is a 3 star hotel at best. Double check free credit restrictions! They will rip you off.
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