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BEAUTIFUL HOTEL!
11/20/2010I was very pleased with my stay. the hotel was decorated beautifully, but best of all, we could park our car there for the entire week while traveling out of ...
I was very pleased with my stay. The hotel was decorated beautifully, but best of all, we could park our car there for the entire week while traveling out of the country. The courtesy van took us to the airport on time & picked us back up at the airport in a very timely manner. In the future, we will pick this hotel to stay at when we go on future vacations.
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Comfortable, but over priced
07/24/2010Stayed in hotel when flights cancelled and had to wait until next day for new flight. was happy to have a room to sleep in. it was comfortable and clean, ...
Stayed in hotel when flights cancelled and had to wait until next day for new flight. Was happy to have a room to sleep in. It was comfortable and clean, but certainly nothing special. My fault for not asking price when checked in, but after a LONG day in airports then having to stay over night I was tired and needed some sleep. I about fell over the next morning when I viewed my bill at $*. In talking to other people in the same situation as I was, I discovered that their rates ran anywhere from $* to over $*. To me, this is a typical hotel taking advantage of people in a tough and tiring situation. I did leave the GM a nicely worded message indicating my displeasure, then proceeded to sit in the front area waiting for the shuttle. It wasn't long before I heard 2 individuals who worked there, making fun of the comments I had written. Very Unprofessional of them. I guess I should have used profanity to make my point when writing the message. Next time, I'll sleep in the airport. Might not be comfy, but it certainly won't cost me a fortune.
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Pleased
03/07/2010This is our second trip to this hotel. we have taken out grandkids here twice, and both experiences were very nice. all the hotel staff were very nice and helpful. ...
This is our second trip to this hotel. We have taken out grandkids here twice, and both experiences were very nice. All the hotel staff were very nice and helpful. They have a very nice continental breakfast. The pool was just the right temperature, especially for the kids. We would stay at this hotel again.
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nice enough, but pricey
04/30/2008Myself & a co-worker stayed here for a conference which was in ann arbor on the weekend of graduation for u of m, so we couldn't find a room ...
Myself & a co-worker stayed here for a conference which was in Ann Arbor on the weekend of graduation for U of M, so we couldn't find a room in Ann Arbor. Hotel rooms from Ann Arbor to Detroit were in short supply & very expensive for this weekend! This hotel did not have our Standard Suite as we had reserved, and tried to "upgrade" us to a jacuzzi suite, which only had one king-size bed. This was not preferable for us, as we are unrelated adults! They did make it right, though, by giving us a standard queen room with two queen beds. This option was not available through the travel agency site, by the way, or I would have booked it in the first place. Our room overlooked the pool which is in a 4-story atrium, and it was quite noisy. The staff did not enforce the 10pm pool closing, with pool noise continuing well past 11:30 pm.
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excellent value - great hotel
02/10/2008Stayed the night before a flight out of detroit. left car as it has unlimited parking which is also on site parking. excellent clean hotel. staff were very friendly. good ...
stayed the night before a flight out of Detroit. Left car as it has unlimited parking which is also on site parking. Excellent clean hotel. Staff were very friendly. Good breakfast, different feature each morning. I was surprised the hotel was 8 years old as the towels, sheets etc were in first class condition. Everything about the hotel was first class, except a little crack in the ceiling in the bathroom, which I would not have noticed if I wasn't soaking in the bath!
Stayed the night on my return as my flight was late getting in. Free shuttle to and from the airport, arrived within 5 minutes as it was picking up someone else, good timing. The hotel is about 7 miles from Detroit airport and takes about 10 minutes in the shuttle, therefore there is no noise from plane taking off or landing. A Crackerbarrel within walking distance and a couple of other eateries a few minutes by car.
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