Hilton Minneapolis/st. Paul Airport Mall of America
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from $89.54 USD
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Reviews
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Wonderful hotel
12/23/2010Wonderful room--comfortable bed, nice chair to sit in to read and do crafts. great selection of cable stations--including hgtv, history channel and children's channels. on site restaurant ...
Wonderful room--comfortable bed, nice chair to sit in to read and do crafts. Great selection of cable stations--including HGTV, History Channel and children's channels. On site restaurant food was excellent, service was attentive. Very nice workout room, free shuttle to airport and Mall of America. Free shuttle only runs once every 30 minutes--not on call as needed as there are limited drivers and large number of rooms. Business center was the biggest disappointment. Although free wi-fi is available for Hilton Honors participants, the use of the computers in the business center was on a pay for 15-minute segment basis. I was quoted $* per 15 minute usage. They had a kiosk by the main desk for doing checkin with the airlines but it wasn't working the whole last 24 hours of my stay. Very inconvenient. Hotel staff was generally friendly and helpful--except for getting the airline checkin kiosk working--which never did work and wasn't attended to by the hotel staff.
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Very good hotel overall...two glitches
12/12/2010Clean rooms. excellent food in the restaurant. convenient to airport and mall of america with free shuttle to both. some confusion about getting transported to the airport as amanda did ...
Clean rooms. Excellent food in the restaurant. Convenient to airport and Mall of America with free shuttle to both. Some confusion about getting transported to the airport as Amanda did not appear to provide adequate information to the next shift to follow through on what she promised would happen. Business center and connection to the internet has a fee of $* for 15 minutes--that's why the poorer rating on the business center. There was wi-fi available--not sure if there was a fee.
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Fabulous staff and great hotel
05/21/2010I would like the hilton employees to know that from the moment that we arrived until the moment that we departed, we were amazed by efficiency of the entire staff ...
I would like the Hilton employees to know that from the moment that we arrived until the moment that we departed, we were amazed by efficiency of the entire staff and their warm, friendly attitude. Our room was exactly what we had made arrangements for. The bed was inviting and the bathroom and the rest of the room was very clean and well arranged. My husband and I arrived on May 3 and were greeted by a charming young lady...M. We were immediately escorted to the reservation desk where we were welcomed and our check-in was taken care of immediately. We were taken to our room on the 12th floor by a pleasant gentlemen who familiarized us with the Executive Lounge, our room... and gave us information about the hours of serving breakfast and the cocktail hours in the lounge. The men that were "serving" us were charming. J and T knew us and our preferences after the first evening. The view of the city was lovely and the entire atmosphere was calm and relaxing. We had dinner in the dining room and Jeanne took very good care of us during our excellent dinner. J also remembered our names when we returned once again to dine on one of the following evenings. The housekeeping staff was excellent and provided us with "extras" that travelers enjoy. V was especially friendly and considerate. This is an excellent hotel and one that we will return to every opportunity that we have in the Minneapolis area.
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Great Place! Great People!
04/10/2010From meeting us at the airport through our departure, everyone was friendly and helpful. when we missed the shuttle bus and asked about getting a taxi, they sent the shuttle ...
From meeting us at the airport through our departure, everyone was friendly and helpful. When we missed the shuttle bus and asked about getting a taxi, they sent the shuttle back to take us. I was so surprised. The front desk clerk suggested a tour guide. We were very pleased with our private tour. She was also helpful letting us know about the rail and downtown. The female manager was also ready to answer questions and help. All of the shuttle drivers were very polite and accomodating. Great experience! Would definitely stay there again.
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Jeri from Chicago
03/24/2009Very nice hotel. would definitely stay again. comfortable room, nice staff, excellent location (close to airport,), clean and quiet.
Very nice hotel. Would definitely stay again. Comfortable room, nice staff, excellent location (close to airport,), clean and quiet.
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