Important Hotel Information
- Please Note: Complimentary parking is available for all hotel guests
Reviews
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High expectations not met
12/05/2010My wife and i stayed over the thanksgiving weekend. the room was fine nothing special. the room was mostly clean, there was a bit of mold on the bathroom tiles ...
My wife and I stayed over the thanksgiving weekend. The room was fine nothing special. The room was mostly clean, there was a bit of mold on the bathroom tiles in the shower. I am a heavy sleeper so I did not hear the toliet running but I did hear the water when our neighbor took a shower. Close to the airport and the new exit ramp is convenient to reach the hotel. If this had been rated a 3 star hotel I would have been delighted as a 4 star I was unimpressed.
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upgraded
11/07/2010Very nice front desk staff, helpful and upgraded us because they had availablility to a jr. suite. prompt with a roll away and extra towels. great desserts, we ordered room ...
very nice front desk staff, helpful and upgraded us because they had availablility to a jr. suite. prompt with a roll away and extra towels. Great desserts, we ordered room service, very friendly.
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Beware! $* PARKING FEES PER NIGHT!!!
06/30/2010Hotel was fine. but if you gotta pay $*per night for parking would of stayed somewhere else, ridiculous!
Hotel was fine. But if you gotta pay $*per night for parking would of stayed somewhere else, RIdiculous!
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This Hilton was AWESOME!
06/01/2010Everything was great about this hilton, we will diefinitely return! our children wanted to move in forever.
Everything was great about this Hilton, we will diefinitely return! Our children wanted to move in forever.
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Worst Hilton I've ever seen.
03/17/2009And i've stayed in hiltons all over the world. (hilton in ankara, turkey is extremely nice!) this one in san antonio is horrible. the carpet was frayed, there were ...
And I've stayed in Hiltons all over the world. (Hilton in Ankara, Turkey is extremely nice!) This one in San Antonio is horrible. The carpet was frayed, there were two holes in the ceiling and there weren't any outlets available in the room. The lamp cord kept falling out of the only outlet because it was worn out. The hair dryer didn't work so that slowed my wife down the next morning while we waited for a replacement. The sliding closet door wouldn't close because the ironing board hanger blocks it. Curtains wouldn't open more than a couple of inches because the track was broken. We needed a refrigerator so they provided one. It couldn't have been more beat up and they had to plug it into the base of the desk lamp. The desk lamp then wouldn't work. These problems made for a very dark stay! Advertised CD player in the exercise room but there isn't one. The TVs in the treadmills are nice however. The toilet wasn't tight to the floor and rocks badly when you sit down and bangs the wall when you get up! The hotel doesn't have free parking; $10 a day just to park seems ridiculous to me. Why not add it to the room if you really want to gouge your customers that badly? There was NO MENTION of this anywhere until we checked in! Next time, I'll try La Quinta for less than half the money and cleaner, nicer rooms.
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