Reviews

• Wouldn't stay again

  Submitted on: 07/02/2010

  I stayed in this hotel on business in june of 2010. my wake-up calls weren't delivered. the sink backed up. water was turned off and on during the ...

  I stayed in this hotel on business in June of 2010. My wake-up calls weren't delivered. The sink backed up. Water was turned off and on during the day. The electronic lock failed two seperate times. One of those times the maintainance person was not on the property, so we were locked out of our room. A storm knocked out power. The hotel has a generator, but it only powered the hall lights, elevators, and lobby a/c. The windows in the rooms don't open. The temps the day of the storm had been somewhere near 100 degrees. Needless to say the hotel room heated up rather quickly after the power outage. Because the power stayed off for the next 12 hours, I wound up having to go to work the next day with little sleep, a cold shower, a cold breakfast, and clothes that weren't ironed. The hotel only offered us a flashlight for our troubles. The customer service person at the 800 number was rude. No offer was made to relocate us to another property. No offer was made to compensate us for the miserable stay. Won't EVER stay there (or at any other Hilton Hotel for that matter) again.

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• Good Stay

  Submitted on: 07/13/2006

  My stay was good. clean room, great friendly service and great location. down side, they put new non-skid surfacing on the tub while i was there and i couldn' ...

  My stay was good. Clean room, great friendly service and great location. Down side, they put new non-skid surfacing on the tub while I was there and I couldn't use the shower for 6 hours! Because of this, I couldn't shower after a long day of sightseeing and going out to a show at Star Hill. I was annoyed that I couldn't feel fresh when I met my friends for dinner. I should have been notified before I booked the room of this or at least given a break on the cost of the room. I think there is only one set of elevators located in the middle.

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