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Holiday Inn - Crystal Lake Ill
07/25/2010The hotel was clean and had a beautiful view from the back side of the hotel. i did find it a bit inconvenient in that it doesn't have a ...
The hotel was clean and had a beautiful view from the back side of the hotel. I did find it a bit inconvenient in that it doesn't have a refrigerator or a microwave, as many other hotels do. I f they would include those two items it would help with financial matters. One would be able to purchase frozen foods to save monehy, as well as milk, soda or water to keep in the refrigerator. The pool was very clean and the hours were perfect. Staff was excellent and extremely helpful.
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Nice hotel
03/25/2009This hotel has been renovated since my last stay and what a difference! very nice, updated and clean. hotel staff was very friendly, food and service was good. will recommend ...
This hotel has been renovated since my last stay and what a difference! Very nice, updated and clean. Hotel staff was very friendly, food and service was good. Will recommend and stay again.
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No Longer the outstanding hotel it once was.
03/29/2008This was not my first time to stay here.this hotel is suppose to be the classiest act in town. having had prvious experience with this hotel, i was excited ...
This was not my first time to stay here.This hotel is suppose to be the classiest act in town. Having had prvious experience with this hotel, I was excited to find it still offered on the travel website. I will look at one of the other hotels in the area next time. My initial room was filthy, from the mascara on the sheets to the bathroom. This room did not look like it had been cleaned or linens changed in some time. Front desk questioned my need to talk with a manager personally about this room. After changing rooms. Thing improved some. There was still a layer of dusk everywhere. The linens on the bed were clean, well worn and full of tiny holes. The spead looked and felt dirty, took it off the bed immediately. The day before leaving, had an inexpensive item taken from my room. Management replaced the item, but defended his staff. Cleaning staff was the only others in my room that day. I was very disappointed in my stay. It would be lovely to see this hotel improve back to its once granduer status.
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Very Nice
02/15/2007We recently stayed here and were pleasantly surprised at how nice the room was. very clean, nice decor, super comfy bed & pillows, good choice of pay movies, great pool & workout ...
We recently stayed here and were pleasantly surprised at how nice the room was. VERY clean, nice decor, super comfy bed & pillows, good choice of pay movies, great pool & workout equiptment! Nice Sat nite prime rib buffet-waitstaff was okay......could use improvement, but food and atmosphere were quite nice
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Slow Service/No Water Pressure
12/03/2006Good location. unfortunately, counter staff/mgt. was very slow in checking people in and out... not good for business people in a hurry. they gave me the room right next ...
Good location. Unfortunately, counter staff/mgt. was VERY slow in checking people in and out... not good for business people in a hurry. They gave me the room right next to the elevator. I asked for a change, but with so many rooms open midweek, I can't believe I had to! No water pressure in shower...! A fluxuating trickle that made it difficult to wash off soap. Otherwise, the hotel is clean and serviceable. Do try to get a room that doesn't overlook the noisy bar or street. Restaurant has better than average breakfast.
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