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folage tour
10/14/2009This was a good place to stay and suttle worked out well except that it is not avialable on sunday after 3pm but hotel did pay cab fare from amtrac ...
This was a good place to stay and suttle worked out well except that it is not avialable on Sunday after 3pm but hotel did pay cab fare from amtrac station..staff was friendly
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Wonderful Staff!
09/16/2008The hotel was clean, the rooms functional and pleasant, the facilities like the pool and fitness room were about what you'd expect. the surrounding neighborhood definitely leaves something to ...
The hotel was clean, the rooms functional and pleasant, the facilities like the pool and fitness room were about what you'd expect. The surrounding neighborhood definitely leaves something to be desired however. However, I can't say enough about the staff in this hotel, and that includes everyone from maintentance and housekeeping staff to managerial and front desk staff. The room's air conditioner didn't cool well enough for my tastes. They attempted to make it right as soon as I complained. When that attempt failed we were immediately given another room and the maintenance man helped us move. Whenever I was unhappy about something, they made it right. I stayed at this hotel for 5 nights and there aren't enough positive words in the English language that I can say about this staff. They bend over backwards for you to make you feel at home.
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Holiday Inn Express - Albany
08/29/2008The holiday inn express downtown is in a great location - easy to walk to downtown stuff. room was excellent and the staff were friendly and very helpful. i recommend this ...
The Holiday Inn Express Downtown is in a great location - easy to walk to downtown stuff. Room was excellent and the staff were friendly and very helpful. I recommend this hotel. Free internet, pool, spa, hot tub, free shuttle service to malls/events, good coffe/cinnamon buns for breakfast, shuttle from airport, flat screen TVs, comfortable beds. Will recommend good restaurants that give 10% discounts. Only complaint - they don't have glass cups, only paper cups for drinks in the rooms.
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The cleanliness of the room especially the bathroom was awful.
03/23/2008It was obvious that the bathroom was not properly cleaned. there was some brown stains on the toilet seat and cover and hair found on the floor and shower. called ...
It was obvious that the bathroom was not properly cleaned. There was some brown stains on the toilet seat and cover and hair found on the floor and shower. Called to have housekeeping come to clean - waited 2 hours - had to call to cancel to use bathroom to get ready for business function. Very disappointed.
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Quality Service
02/20/2008These people bend over backwards to make you feel comfortable, top shelf place. very comfortable beds.
These people bend over backwards to make you feel comfortable, Top shelf place. Very comfortable beds.
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