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Holiday Inn Express Hotel & Suites Indianapolis City Centre
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from $120.00 USD
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Reviews
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Incredibly rude management and unclean
10/24/2009This hotel seems nice in the common area, but that's where it ends. our room had a horrible odor (old cigarette smoke) that got worse with the ...
This hotel seems nice in the common area, but that's where it ends. Our room had a horrible odor (old cigarette smoke) that got worse with the heat turned on. The shower floor did not seem clean. Many channels were offered on tv, but you could not access them. The pool room had dirty towels laying all over and again I questioned the cleanliness of the floor. BUT our BIGGEST PROBLEM with this hotel was with the people behind the desk. This hotel's website AND in room information claims that parking is free. Well, what they don't tell you when you sign in, is that you are signing to a $10 non-refundable parking fee. We talked to 2 different people who were either unhelpful, or VERY unwilling to do anything about this. The manager was rude and discourteous and refused to acknowledge the "free parking" even when we showed her the website. What ever happened to admitting your mistake?? or even "The costumer is right." This place left a very BAD taste in my mouth and a smell in my nose. I will NOT be returning. There are MANY MANY MANY other great area hotels!!
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close to everything
01/19/2007Very close to everything we wanted to do . could walk to victory field and rca dome. front desk very polite and helpful . had a problem with the sofa bed but ...
very close to everything we wanted to do . Could walk to Victory Field and RCA dome. Front desk very polite and helpful . Had a problem with the sofa bed but it was fixed within minutes. Would definitely stay again
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Great stay in Indianapolis!
10/06/2006I stayed at this hotel for a convention. it was so close to the convention center! the hotel has new bathroom and bedroom features including pillows, blankets, towels, etc - what ...
I stayed at this hotel for a convention. It was so close to the convention center! The hotel has new bathroom and bedroom features including pillows, blankets, towels, etc - what a wonderful change over my last visit! Plus, you can't beat a free breakfast!
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Great Stay
06/01/2006A great hotel in a great location! free parking saved me so much money and time. continental breakfast was a great freebie and the room was just as nice and ...
A great hotel in a great location! Free parking saved me so much money and time. Continental breakfast was a great freebie and the room was just as nice and comfortable as some of the larger downtown hotels. Great experience, excellent value!
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