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Best place we've stayed at in Lawrence so far but...
02/22/2010Hotel was clean and room was nicely prepared. checking in was smooth. easy to access internet. only complaint was housekeeping came by about 8:00 a.m. and we weren' ...
Hotel was clean and room was nicely prepared. Checking in was smooth. Easy to access internet. Only complaint was housekeeping came by about 8:00 a.m. and we weren't ready to let them in the room. We left room about 10:00, and when we came back to room at 4:30 p.m., housekeeping had not been to the room. I called the front desk and was assured they would return in about 45 minutes. We left the room again and returned at 11:00 p.m. to find that housekeeking did not return. I called housekeeping again and a friendly but gruff older gentleman brought bath towels but seemed a bit put out that we needed wash rags, too, since the room wasn't serviced at all. We're still here now, and hopefully there won't be any other developments. This hotel is MUCH, MUCH nicer than other chains we've stayed at here, and we will return, but it is disappointing to not get the service you expect and are paying for.
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Best trip ever!
12/26/2009This hotel was very clean, accomodating and the front desk was both helpful and proffesional. it also has a nice restaurant with good food and plenty for families with children ...
This hotel was very clean, accomodating and the front desk was both helpful and proffesional. It also has a nice restaurant with good food and plenty for families with children to occupy them because all the amenities are indoors. I would stay there in a flash if ever I go to see a Kansas Jayhawks game again.
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Took the Chance
08/18/2008I have family that is located in lawrence and every summer i come up to visit usually alone but this time i had 2 kids with me. i always heard ...
I have family that is located in Lawrence and every summer I come up to visit usually alone but this time i had 2 kids with me. I always heard when if I needed a hotel never go to the Holiay Inn, so anywhere but there. This past time I visited this was the only hotel that was available, I took the chance and WOW did they impress me. The staff was great, the restaurant is very tasty, and the rooms are so comfortable I didnt want to leave. My nephews that I had with me loved the pool, hot tub, pool table and game room. It kept them busy busy busy, which for someone that has kids with them is the best thing then, at the end of everyday they slept so well that it was hard to get them up in the morning. We were all sad to leave, but iI will keep going back because of the rooms, atmosphere, and staff. I took the chance on the Holiday Inn you should too!
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Good experience
06/05/2008This property is not a new facility, however is very well kept. the rooms were clean and the staff was very accommodating. we were a little concerned about the noise ...
This property is not a new facility, however is very well kept. The rooms were clean and the staff was very accommodating. We were a little concerned about the noise from the indoor pool at first, however, as the rules indicate, the pool was empty at 10 pm sharp and there was no noise. The restaurant was exceptional for breakfast, lunch and dinner.
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Big Difference
04/24/2008I have stayed at this holiday inn quite a few times over the years. for a period of time it was going down hill fast, they have since renovated the ...
I have stayed at this Holiday Inn quite a few times over the years. For a period of time it was going down hill fast, they have since renovated the hotel with a major makeover. I love the new resaurant, better pool area and probably one of the friendliest staff I have ever encountered. If i ever forget anything or need anything it arrives within 10 mins. I did have a toliet that was running i called and they had a maintenance man up to my room in three minutes. I usually am in Lawrence for business and this time I brought my kids and husband with me. My kids loved the pool, I could hardly get them out of it. I have read some of the reviews on here and I encourage you to give the hotel a second chance. Its turned around 100% Hope you enjoy the place as we have!
