Reviews
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bad experience
05/01/2010The hotel canceled the reservation despite having check in with them for the complimentary shuttle from the airport and to confirm late check in.
The hotel canceled the reservation despite having check in with them for the complimentary shuttle from the airport and to confirm late check in.
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Good Value near the airport.
01/04/2010Very convenient and would stay there again! room is clean and everything is in good shape.
Very convenient and would stay there again! Room is clean and everything is in good shape.
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Ms. Rhonda Lewis
11/16/2009Have stayed here 4 times and would definitely stay here again and again. love the buffet for dinner and breadfast. found the car in the lobby particularly interesting.
Have stayed here 4 times and would definitely stay here again and again. Love the buffet for dinner and breadfast. Found the car in the lobby particularly interesting.
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Exceptional hotel and service
04/20/2009Hotel and room awesome-great value for the money. front desk personnel very helpful. shuttle to airport great.
Hotel and room awesome-great value for the money. Front desk personnel very helpful. Shuttle to airport great.
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Good for the price
06/03/2008This hotel is good if you need to stay near the airport for a long layover or quick business meeting. if you're going to visit madrid and the sights ...
This hotel is good if you need to stay near the airport for a long layover or quick business meeting. If you're going to visit madrid and the sights it is not good for that purpose. It is not close to any mass transit. You have to rely only on the shuttle service which is unreliable or taxi which is very expensive. Shuttle service runs only once an hour on the hour, and if it's full you are out of luck until the next shuttle an hour later. Customer service was terrible and I speak Spanish, so it wasn't a language barrier issue. This hotel is not close to anything, not even other restaurants, so if you plan on eating at the on site restaurant be prepared to pay through the nose, the food was great and so was service, but they're the only food around so they can charge whatever.
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