Reviews

• bad experience

  Submitted on: 05/01/2010

  The hotel canceled the reservation despite having check in with them for the complimentary shuttle from the airport and to confirm late check in.

  The hotel canceled the reservation despite having check in with them for the complimentary shuttle from the airport and to confirm late check in.

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  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
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  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Good Value near the airport.

  Submitted on: 01/04/2010

  Very convenient and would stay there again! room is clean and everything is in good shape.

  Very convenient and would stay there again! Room is clean and everything is in good shape.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Ms. Rhonda Lewis

  Submitted on: 11/16/2009

  Have stayed here 4 times and would definitely stay here again and again. love the buffet for dinner and breadfast. found the car in the lobby particularly interesting.

  Have stayed here 4 times and would definitely stay here again and again. Love the buffet for dinner and breadfast. Found the car in the lobby particularly interesting.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Exceptional hotel and service

  Submitted on: 04/20/2009

  Hotel and room awesome-great value for the money. front desk personnel very helpful. shuttle to airport great.

  Hotel and room awesome-great value for the money. Front desk personnel very helpful. Shuttle to airport great.

  • Room Quality
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  • Cleanliness
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  • Security Safety
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• Good for the price

  Submitted on: 06/03/2008

  This hotel is good if you need to stay near the airport for a long layover or quick business meeting. if you're going to visit madrid and the sights ...

  This hotel is good if you need to stay near the airport for a long layover or quick business meeting. If you're going to visit madrid and the sights it is not good for that purpose. It is not close to any mass transit. You have to rely only on the shuttle service which is unreliable or taxi which is very expensive. Shuttle service runs only once an hour on the hour, and if it's full you are out of luck until the next shuttle an hour later. Customer service was terrible and I speak Spanish, so it wasn't a language barrier issue. This hotel is not close to anything, not even other restaurants, so if you plan on eating at the on site restaurant be prepared to pay through the nose, the food was great and so was service, but they're the only food around so they can charge whatever.

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  • Security Safety
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