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Worst Experience in a Very Long Time!
11/10/2010The hotel does not live up to its very “expensive” price tag…! we found numerous deficiencies in the accommodations… the shower head had rust and mold on the water outlets. ...
The hotel does NOT live up to its very “expensive” price tag…! We found numerous deficiencies in the accommodations… The shower head had rust and mold on the water outlets. The grout in the shower was molded. The intake vent on the HVAC Unit was extremely rusted. The relay on the HVAC unit made a very loud clunking noise when it turned on… from a dead silence. Enough to wake you from a sound sleep. Once the HVAC unit was on it made a constant surging groaning noise the entire time. The HVAC intake panel was falling off the wall… held on with wood screws hanging half out of the wallboard. The vent in the shower ceiling was molded and rusted. The trash can in the bathroom had a big chunk out of the side. The hot water handle fell off the bathroom sink and the water ran for 3 days before it was fixed. The toilet seat was about to fall off the toilet… fixed on the first night. The bath mat had stains on it. The wallpaper was pealing off the wall in the bathroom. The shower curtain was torn and frayed at the base. The shower curtain rings were cheap wire utility rings… most stretched out and left open. The shower curtain was misaligned with the liner… hanging loose in several locations. It is NOT worth the time and surely NOT worth the money to stay at this hotel. I have had far better experiences at a Hampton or Best Western for a “fraction” of the price. The funny thing is the egotistical and snobbish staff at the Harborside seems to think they really have something “special”… with their condescending airs and superior demeanor... If you have more money than sense and “quality” is NOT important...
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From STL to Boston, Great Play to stay!
02/18/2009The staff at this hotel were unbelievable! they were friendly, helpful and very informative. i would definitely stay there again when we visit boston. i have never had such a ...
The staff at this hotel were unbelievable! They were friendly, helpful and very informative. I would definitely stay there again when we visit Boston. I have never had such a wonderful experience with a hotel staff, as I did when I was there last November. Their shuttle service never tired of running me back and forth to the train at the airport. Thanks to all!
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Service + accommodations + harbor view = Great stay!
10/25/2008One of the perks offered to guests is the free hotel shuttle pick-up from the airport (& vice versa on flight out). check-in was fast, the front desk staff ...
One of the perks offered to guests is the FREE Hotel shuttle pick-up from the airport (& vice versa on flight out). Check-in was fast, the Front Desk staff very cordial. The hotel's harbor view of the Boston skyline is something to marvel at and enjoy specially at night. Rooms facing the harbor and the city comes with an added premium but the hotel grounds/patio is more than enough for hours of soaking in that view. Right outside the hotel is a walking path/jogging trail right by the harbor. Upon check-in, one negative was one of the drinking glass still had lipstick mark. Except for that dirty glass, we never had any complaints of the saisme nature and in fact, room clean-up was perfectly timed when we had left our room which, I have to add is also commendable. Restaurant/room service staff and shuttle drivers' service is exceptional! We felt special yet feeling ""at home"" at the same time. Overall, it's a 9 out of 10 and the only reason it's not a perfect 10 is it's location. Being farther from the city, we had to miss out on just going out and walk around downtown Boston which is a train ride or a water taxi ride away. However, the hotel's 24-hr shuttle also conveniently brings and picks up guests from the hotel to the Blue T station (train/subway).
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Excellent Experience
08/10/2008Our stay at hyatt harborside was very nice. all staff were courteous and went out of their way to be helpful - even to the point of arranging outdoor furniture and ...
Our stay at Hyatt Harborside was very nice. All staff were courteous and went out of their way to be helpful - even to the point of arranging outdoor furniture and assisting with family photos. The rooms were very clean, comfortable, and QUIET. Room service was excellent. Very convenient for taking the water taxi into Boston. Shuttle service to the airport was very convenient and helpful. We will look forward to returning to this hotel on our next stay in Boston.
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Not worth your well earned money
07/10/2008If you want a hotel with a lot of attractions and shops near by this is not the one. there is pretty much nothing to do when you step out ...
If you want a hotel with a lot of attractions and shops near by this is not the one. There is pretty much nothing to do when you step out of the hotel except jog or walk on the scenic path of the city. True the hotel is located right across from everything in downtown boston so there are pretty good views of the city. But there are more dislikes than likes of this hotel for me and my friend. The pool is so tiny its probably a 20ft Width X a 5ft length the deepest is 4ft we didnt even bother trying to swim in that thing it. The lady at the front desk was also not very helpful on the phone. She was quite rude and impatient to us when we needed help getting to the hotel. However she was the only out of the many helpful and kind staff that was unpleasant. To sum it all up -Room not spacious even though we had the promo room. -No free breakfast, $ per person -literally right next to a airport If we could do it again we would have tried to find other hotels accessible to the T. This hotel offers free shuttle to T and sometimes you wont have to wait. the longest wait is 10 min for a shuttle.
