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- All Hyatt Place hotels are smoke-free
Hyatt Place Fort Lauderdale Airport
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from $95.22 USD
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Reviews
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HORRIBLE HOTEL
01/21/2011There were bugs all over the ceiling at the fort lauderdale north facility, and i have pictures of the bugs that were there. i stayed at the establishment in dec ...
THERE WERE BUGS ALL OVER THE CEILING AT THE FORT LAUDERDALE NORTH FACILITY, AND I HAVE PICTURES OF THE BUGS THAT WERE THERE. I STAYED AT THE ESTABLISHMENT IN DEC 2010 AND HAVE STILL NOT RECEIVED A CALL BACK CONCERNING THE HORRIBLE STAY. I WAS UP UNTIL 3.30 AM WASHING ALL OF MY CLOTHES DUE TO THE BUG ISSUE AND HAD A FLIGHT DUE OUT AT 6.20 AM. I WOULD NOT HAVE HAD TO STAY UP ALL NIGHT washing clothes because of an inhumane enviorment. I used to be a frequent customer
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Awesome Hotel!
03/29/2010The pool was heated but could have been larger, but it was very nice! the hotel seemed to be brand new and super clean. i received a free upgrade, our ...
The pool was heated but could have been larger, but it was very nice! the hotel seemed to be BRAND new and super clean. I received a free upgrade, our room was the one in the pictures!! that never seems to happen. the cleaning service was great and the towels were extra large. the breakfast was pretty good for continental, heck its free anyways!
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Rude front desk staff
01/01/2010We stayed here in december first off when we arrived several staff members stood around talking and fooling around like we were not even standing there to check in,when ...
We stayed here in December first off when we arrived several staff members stood around talking and fooling around like we were not even standing there to check in,when we finally did get checked in they acted as though it was a bother to them like how dear we disturb their fooling around and try to check in,the room was ok,but until the staff learns better manners and customer service skills we will not return and we will be sure to tell our friends to avoid staying at this hotel as well.
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Front Desk and Management Poor
10/11/2009We stayed at this hotel the night before our cruise. the female front desk clerk(s) need to be given a lesson on providing correct directions. when i ...
We stayed at this hotel the night before our cruise. The female front desk clerk(s) need to be given a lesson on providing correct directions. When I called from the airport for directions to the shuttle, the CSA gave us misinformation not once but twice. We finally gave up and took a taxi. I waited for almost 8 minutes to be recognized as needing check-in help, (while there were numberous employees standing around chatting but ignoring that I was even there. Then upon check-in, when I questioned what appeared to be a charge against my credit card for the room (which I had pre-paid) the CSR called the manager to the front desk, the manager then proceeded to sternly explain that I was wrong, that they never charge your room in advance. I was forced to get snippy with her explaining that I did indeed pay for the room and I had the receipt to prove it. The hotel room itself, was very nice. The bed, OK though I have had much more comfortable beds at both the Hampton Inn and the Marriot hotels. The room lacked even one piece of literature to explain the hotel, restaurant options, ammenities or the like. This was a first...as I have never been to a hotel wherein they had no guide book explaining options in or around the hotel. The management and staff at this hotel need to take a course in customer service......it was much better under the Amerisuites name and management.
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Great Stay
09/28/2009We stayed at the hotel before our cruise. the shuttle service was very prompt. all the personnel were very friendly and courteous. the room was very clean and comfortable. the ...
We stayed at the hotel before our cruise. The shuttle service was very prompt. All the personnel were very friendly and courteous. The room was very clean and comfortable. The complementary breakfast was adequate. We would definitley stay there again.
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