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My Stay in Rio Rancho
11/08/2010The check in clerk was extremely friendly. the weather was perfect, and the hotel is located in an ideal location. however, the hotel is dated considering the newness of the ...
The check in clerk was extremely friendly. The weather was perfect, and the hotel is located in an ideal location. HOWEVER, the hotel is dated considering the newness of the area. For a non0smoking room, there was a definite smell of stale smoke. The room could certainly have used a good cleaning, the television reception was quite bad, and the ice machine was no where to be found I would have expected a little nicer / cleaner room for the price.
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Don't expect too much
11/01/2010The four "star" rating from the travel agency members convinced me to book our room. the entry is on the outside with smaller than normal doors. the beds ...
The four "star" rating from the travel agency members convinced me to book our room. The entry is on the outside with smaller than normal doors. The beds are old and the bedding is VERY sparce....no comforter or fluffy pillows. The worst part is that we had to run the hot water for more than 10 minutes before it even got warm. We called the front desk and they told us this is normal on cold days. Lots of wasted water!!! The carpet was very stained and it appeared that they tried to cover mold in the shower. I wish we would have selected a newer hotel.
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July 2010
07/31/2010Great hotel for summertime travel. i had a king siute and the room was very spacious. staff was accomadating. the courtyard and pool area where enjoyable. great location for traveling ...
GReat Hotel for summertime travel. I had a King Siute and the room was very spacious. Staff was accomadating. The courtyard and pool area where enjoyable. Great location for traveling between Albq, and Santa Fe. Would stay again.
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One to Avoid
12/20/2009We stayed at the inn the evening of 15 december 2009. things started badly as the electronic keys didn't work even after several "reprogrammings" by the front ...
We stayed at the Inn the evening of 15 December 2009. Things started badly as the electronic keys didn't work even after several "reprogrammings" by the Front Desk Attendant. Once we got into another room, we found the heater didn't work after being out for dinner for several hours and returning to a frigid room. We were changed again (our third room change in 3 hours) and it was OK. Final and most serious flaw was when we left a wrapped package containing an art print in the room inadvertently as we hastily packed out for our flight home the morning of the 16th. We called several times after we discovered our careless and unfortunate oversight, but nothing was turned in or noticed by the staff at the Hotel, and it was clear that our concern over the loss of our package left in the room was not shared by anyone we spoke with at the Hotel. A painful lesson learned that trying to save a few bucks by staying in such places is just not worth it in the final analysis.
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My Trip to Rio Rancho Inn and Convention center
10/24/2009The first night there was noise in the walls and ceilings so we kept waking up. they changed rooms to a quiet room the second day which was much better. ...
The first night there was noise in the walls and ceilings so we kept waking up. They changed rooms to a quiet room the second day which was much better. However it had not been used for a while and the carpet and chairs had spots on them and the whole room needed a good cleaning. We told them and the next day they did clean the carpet. They have a nice breakfast in a room with tables and chairs. They had cereal, juice, coffee, donuts and fruit every morning which was helpful as we stayed 6 nights. My only real comlaint was they turned off the air condioner for the year as they expected it to turn cold but it was very warm that week and there were no windows that opened so we were very hot at night as we could not leave the doors open of course! The staff were nice an friendly and tried to make us happy as best they could. it is a very old Inn and needs updating.
