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it was GREAT!
03/13/2011The rooms were large , comfortable and very clean. the staff were very professional and helpful.
The rooms were large , comfortable and very clean. The staff were very professional and helpful.
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Not Very Flexible
01/15/2011The intercontinental miami is a very nice hotel, with great city and water views. we booked two upscale rooms for the night before our embarkation on a cruise. there was ...
The Intercontinental Miami is a very nice hotel, with great city and water views. We booked two upscale rooms for the night before our embarkation on a cruise. There was a mistake by the cruise line, and our cruise date became two weeks later. We wanted to change the reservation to the later dates, but they did not have availability. The net result? We lost about $* for our booking. No flexibility from the Intercontinental. To their credit, the Travel Website support team tried three different times to contact the manager, with no response. I tried a fourth time, leaving a voicemail that was not returned. I won't be staying at the Intercontinental Miami again, and I won't be recommending the hotel to our convention clients.
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Excellent
01/10/2009I have stayed here several times and is always a great experience.
I have stayed here several times and is always a great experience.
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Second Only to Atlanta's Four Seasons Hotel
04/12/2008I have stayed in this hotel on four occasions at a minimum of four days during the memorial day holiday weekends. i am a frequent hotel guest and next to ...
I have stayed in this hotel on four occasions at a minimum of four days during the Memorial Day holiday weekends. I am a frequent hotel guest and next to the Four Seasons in Atlanta, this by far is my favorite. The staff is attentive, the venue is clean and rooms are exceptional. The location is prime and only a few blocks to restaurants, shops and other downtown destinations. The hotel understands service and when I book my room, I request the same room and the hotel cheerfully accommodates me. Security is alert and professional. Parking is priced at New York rates but what should one expect when the hotel is such a bargain. I have recommended this hotel to dozens of friends and business associates and all have agreed that it is a jewel of the downtown skyline.
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Great Hotel!
10/12/2007We stayed here for 2 nights while our cruise ship was being sanitized in december 2006. great location near shopping and restaurants. there were a lot of people in our ...
We stayed here for 2 nights while our cruise ship was being sanitized in December 2006. Great location near shopping and restaurants. There were a lot of people in our situation (accommodated by the cruiseline) and the hotel went above and beyond to make our stay as pleasant as possible. The staff even opened the buffet early just so all those hungry people could eat. The food was great, the staff friendly and helpful. The rooms were clean and very comfortable. I would definitely stay here again...cruise or no cruise!
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