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Nice Hotel - Poor Billing Practices
10/23/2008The hotel itself was clean, comfortable, and well-located. my problem, which i am still attempting (so far unsuccesfully) to resolve with la quinta ""guest assistance"", is that ...
The hotel itself was clean, comfortable, and well-located. My problem, which I am still attempting (so far unsuccesfully) to resolve with La Quinta ""guest assistance"", is that I booked the room online for a confirmed Canadian dollar nightly rate, but was then charged that dollar amount in US dollars on my VISA. At present, that results in an extra 20% charge, given the exchange rate. La Quinta has been very unhelpful in resolving the problem. Any Canadians (or other non-Americans) booking a room at La Quinta Inn Manhattan, should be aware of its billing practices.
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Good value
08/21/2008Good value for reasonable money. not a fancy place, although the outside of the building is apparently historic (and nice). room quiet, even though we were across from the elevator. ...
Good value for reasonable money. Not a fancy place, although the outside of the building is apparently historic (and nice). Room quiet, even though we were across from the elevator. Apparently because this is an old (well built?) hotel. Continental breakfast great - and very popular (sometimes crowded). In the middle of many Korean restaraunts. Other kinds available. Close to subway (32nd and Broadway). Valet parking is at the Central Garage across the street ticket validated is $26 per 24 hours (not calendar day). You must drive there, then your car is parked for you. Business center is 3 pc's (one didn't work) and a printer. Mostly used for tourists checking email or travel plans. Wireless required password from desk to see Internet, and wasn't reliable in our room.
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DIRTY ROOMS, OVERPRICED AND VERY RUDE RECEPTIONIST AND STAFF
07/08/2008Checked in at la quinta inn on 17 west 32nd street in new york. funny how their advertisement said "apple core provides clean hotels." the room i stayed ...
Checked in at LA QUINTA INN on 17 West 32nd Street in New York. Funny how their advertisement said "apple core provides clean hotels." The room I stayed in was hardly CLEAN! It was a nightmare. The front desk people were very rude. I was supposed to stay for 3 days but moved out after the very next day. I wanted to move out on the first 30 minutes after seeing my VERY DIRTY room. The carpet had hair on it and the wallpaper was peeling. I called the frontdesk and she told me that the Housekeeping Manager already checked out the room before we checked in. I had to call several times before they send somebody upstairs. I will never ever come back to a hotel named LA QUINTA. I hope this review will warn others who might make the same mistake as I did. I just thought their website looked nice and the place looked good but I was wrong. Also, upon checking in at the desk I asked the girl there if I could check with my father in law bec. it might have been prepaid already. He did that in our hotel at Washington DC. And the front desk girl at LA QUINTA NY snapped at me saying "that's what's wrong with booking online". I was shocked bec. it was like she didn't even want my business. Will write reviews about this hotel and the horror I experienced in it. I asked for the General Manager while I was in the hotel and the girl at the front desk told me there is no General Manager. NEVER AGAIN!
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SUPER SMALL ROOMS
07/08/2008If your thing is getting super small rooms for an overpriced stay then this hotel is for you. i was shocked to see the room for $ a night? i expected ...
If your thing is getting super small rooms for an overpriced stay then this hotel is for you. I was shocked to see the room for $ a night? I expected better. The walls were like a few inches away from the bed! There was no room to put your luggage anywhere. You can forget about walking around. You step into the room, a few steps and the bed is right there. A few steps and the bathroom is right there. Not to mention the rooms were DINGY. The receptionist was also VERY VERY RUDE. Piece of advise, make your vacation good by NOT CHECKING IN THIS HOTEL. I made my mistake don't do it to yourself. Much worse, they will not allow you to move out even after a few minutes of seeing the hotel room. They insisted I stay overnight. Will never come back to this hotel.
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Good Location
06/23/2008Walking distance to union station. many places to eat and shop nearby. near manhattan mall, madison square garden, macy's. it's located in "korea town" so a ...
Walking distance to Union Station. Many places to eat and shop nearby. Near Manhattan Mall, Madison Square Garden, Macy's. It's located in "Korea Town" so a lot of Korean Rest. near by. We stayed two nights. Had a room with a king sized bed. The rooms were pretty small. However I just put our luggage in the closet and the other on the luggage rack to keep out of the way. Bathroom small. The hotel was clean. We didn't have a problem with any of the staff being rude. Good selection of fitness equipment in the fitness area. Also have a room with three computers and a printer for guest use. Was able to use to look up the train schedules. The only thing that I would say anything bad about this hotel was that it stormed one of the nights we were there and the cable kept going out (Direct TV).
