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WORST MISTAKE-DONT IGNORE THE BAD REVIEWS LIKE I DID
07/19/2011I just wrote this long review but my computer messed up & i lost it. look people. the buliding is old- cool the rooms need to be updated- cool, on the ...
I just wrote this long review but my computer messed up & I lost it. Look people. The buliding is old- cool The rooms need to be updated- cool, On the beach- Cool, Close to walk places-cool, Price of room-cool. Make this long miserable stay at this hotel short as possible considering my whole spill got deleted. We stayed from July 6-10 2011. Every day but the last night we tryed to ignore the issues. Ok the room temp is controlled by the hotel, your "thermostat" dont even try it, its a dummy. But the first few days it stayed on 74, not as cold as we wanted but we were gonna deal with it. First night to take a shower I HAD TO SHOWER WITH A CUP JUST TO RINSE OFF, NO WATER PRESSURE, they pretended to come up & fix it but we just let it slide too. Our last day the it was so hot in the room the thermostat kept rising from 74, 75, 77, 78. Thats when we put out foot down. The MANAGER treated us like we were dumb. The staff would speak spanish & look at us & laugh. When he told we the water pressure it not an issue that when I blew up. He still was not going to do anything until I made a huge commotion & demaded another room. He moves us to the 6th floor. The whole floor is soaked from the rain, thats when he called the boy with the cart to FINALLY help us with our luggage after making us lug all our stuff down one floor. His whole attitude changed when he realized he had more of a problem than two complaining customers. Had to pay $* parking. we got a free night. DONT IGNORE
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Perfectly adequate
03/06/2011My wife and i were a little nervous after reading some poor reviews of the hotel. when we got there we were pleasantly surprised, and felt like it met our ...
My wife and I were a little nervous after reading some poor reviews of the hotel. When we got there we were pleasantly surprised, and felt like it met our needs perfectly. Like many of the hotels in South Beach, you can tell that its been around for a while. It definitely could use a little bit of updating, but it was very clean. There is no fitness center or hot tub. It is not a "spa" type hotel. Initially we were put in a room that had a very loud air conditioner (like an airplane jet...). I called the front desk and they were able to put us in a different room, which did not have this same problem. The staff were generally friendly and helpful. Restaurant seemed pretty vacant and the bar was overpriced. The pool was just fine, and the location on the beach was excellent. It is also only 2 blocks or so from ocean drive and a the other main drag of south beach, so no car needed if these are your planned destinations. All in all, we were satisfied. Good for a budget getaway if the beach and the location are your primary targets and not the hotel itself.
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very good
02/05/2011I stayed in the hotel two years ago and had a good experience, so i found the recent reviews a bit surprising (especially the one on robbery incident). ...
I stayed in the hotel two years ago and had a good experience, so I found the recent reviews a bit surprising (especially the one on robbery incident). I called the hotel prior to booking this time to ensure that the issues other travelers have mentioned had been dealt with. They reassured me that they have and I decided to go. I had a great time once again. The hotel is nice, clean and the service is great - very, very friendly. Location is perfect and the access to the pool and the beach is what I valued most. I would go again. Also, note that ALL rooms have locks and deadbolts on their doors, so the claim made by some reviewers that they don't is not true.
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great place to stay
02/27/2010We got very good service- what we didn't like was corrected- we had requested 2 double beds and got one king- next night we had 2 couble beds. also ...
we got very good service- what we didn't like was corrected- we had requested 2 double beds and got one king- next night we had 2 couble beds. also a complimentary breakfast- they were very accomodating and allowed us a later check out with no fee. Rooms were clean, the staff very friendly and helpful. Nice pool and great access to beach. Would defiinitely recomment this hotel- this was my 2nd stay there. Nice location to everything.
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Stepping Back In Time
02/04/2010Would not go back.very dated(70's/80's)my son asked me how to operate the shower.he had never seen the dated plumming in his ...
Would not go back.Very dated(70's/80's)My son asked me how to operate the shower.He had never seen the dated plumming in his lifetime.As I looked at the set up it brought back my childhood.No fan in the bathroom,small,small room, nasty carpet, cheap furnishings.Ice machine directly across our door,convenient but lame and noisy! Only positive was its on the beach,and I did hear they are trying to give it a face lift.GOOD LUCK! Staff was nice.
