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Not what was expected.
05/08/2010It really was not what was expected, for the price of the room. the room was outdated, the towels were like motel 6 towels, you have to search for ice ...
It really was not what was expected, for the price of the room. The room was outdated, the towels were like motel 6 towels, you have to search for ice machines, the pop machines were all empty.You can hear everything in the hallway, there is no parking anywhere unless your willing to pay valet or an overnight fee. I booked the room online for a certain price and when we got here found out that it was a different higher price. The room is very dusty and looks like no one ever cleans anything but the beds. The upside of the rooms was the bedding was very nice and comfortable. The front desk did there job nothing extra. Did not order room service because it was very expensive. The overall experience was not satisfactory and I would recommend fairfield inn or Baymont inn for around the same price with the same amenities. and by the way dont turn on the heat it smells like its on fire.
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As reported but not as expected.
01/26/2010I guess the hotel was just as it was listed. the rooms were clean and acceptable. this could possible be a good hotel for a business trip. but for a ...
I guess the hotel was just as it was listed. The rooms were clean and acceptable. This could possible be a good hotel for a business trip. But for a family...yeah not so much....everything in the place was closed except for one restaurant which I wouldn't call family friendly. There are not family activities close, or open. If you are staying for a conference et al I am sure this hotel will do...if you are brining the family....look else where. I do accept some responsibility for booking this hotel as I should have checked around for a more family friendly and better located hotel.....??
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July business trip
07/21/2008Staff was very friendly. rooms were clean and quiet. newly remodeled. food in resturant on site was excellant. town was pleasant to walk around at the end of the day. ...
Staff was very friendly. Rooms were clean and quiet. Newly remodeled. Food in resturant on site was excellant. Town was pleasant to walk around at the end of the day. Shopping was a short drive away.
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Great hotel, getting even better
07/07/2008I was quite pleased with my stay at this hotel. the staff was extremely friendly and personable without being too familiar. the room was clean when we arrived and the ...
I was quite pleased with my stay at this hotel. The staff was extremely friendly and personable without being too familiar. The room was clean when we arrived and the housekeeping staff was wonderful. The hotel itself is centrally located in town (it is attached to the Kellogg Arena), so it is easy to drive or even walk to downtown locations. Plus, there is a brand new Starbucks in the complex! Anyone who stayed there in the past and didn't have a good experience may want to give this hotel another chance. From talking to a visiting executive who was also staying there, his company purchased this hotel out of bankruptcy and is working on renovating it top to bottom. The rooms could stand to be updated, and the plans they have displayed in the lobby look lovely. I would definitely come here again the next time I am in Battle Creek.
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Very Convenient and Great Service
04/16/2008I stayed here over the weekend for a showstoppers dance competition. the hotel was connected to the arena our competition was being held in which was great. on our down ...
I stayed here over the weekend for a Showstoppers Dance Competition. The hotel was connected to the arena our competition was being held in which was great. On our down time we could walk back up to our room and rest or grab a bite to eat at JW's the restaurant which was only steps from the arena. From check-in to check-out, the service was awesome. I was greeted by a bellman who valeted my car and took care of my luggage. Valet was only $8.00. Better than $45.00 in Chicago. Checked-in with the front desk who were very polite and very informative about the area on things to do. Went up to my room which was very clean and smelled really good. The front desk staff said they have new beds in the room which was a plus and were very comfortable. "I totally AGREE". The restaurant was slammed for dinner, but the service was still great and in a timely manner. Overall this was a great experience and we will be back in May for another competition.
