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They deserve a Pineapple Award
09/26/2010Reading a previous review from 2008 and i know they have improved from that one. the staff treated me and my wife with the utmost in respect. we came in ...
Reading a previous review from 2008 and I know they have improved from that one. The staff treated me and my wife with the utmost in respect. We came in to Halifax on the red eye flight from Edmonton and arrived at the hotel well before the check-in time and asked if we could check in and get some sleep. The answer was "yes, of course you can!!' We stayed a few days and then toured Nova Scotia, returning to this hotel the night my wife flew back to Edmonton. I was required to stay an extra week by myself and the staff were extremely accomodating and friendly. The Breakfast Buffet is fabulous with numerous items to choose from. The staff at this hotel deserve to be nominated for a Hospitality award (The Pineapple) and I keep forgetting to do it. I would highly recommend this hotel and if you have kids, even better, there's an indoor waterslide.
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What Service??
05/28/2008First of all, i don't complain but this place takes the cake. i am forced to stay here because my business takes place in a building that is a ...
First of all, I don't complain but this place takes the cake. I am forced to stay here because my business takes place in a building that is a minutes walk from the hotel. I felt that I was constantly bothering people when I needed service. There was an overall feeling of contempt from the Managers down to the Front Desk. I felt that they didn't really care if I stayed there or not. The room was old and needs improving. I asked for the Manager to tell him/her this and I was blown off by the Front Desk. I bet you that they never passed along my comment. There is a building being built up the road from here, I hope it's another hotel so that I can start going there in the future.
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Fun waterslide!
05/25/2008Hotel is clean and comfortable, although the rooms are strictly average. the pool with waterslide was outstanding! kids and adults alike enjoyed it very much. hotel staff were marginally helpful, ...
Hotel is clean and comfortable, although the rooms are strictly average. The pool with waterslide was outstanding! Kids and adults alike enjoyed it very much. Hotel staff were marginally helpful, as they weren't very interested in us. We had a bad experience with the hotel restaurant, however. They messed up our carry out order in a big way, charged us a bunch of money, and didn't try very hard to straighten it out. We would have eaten outside the hotel, but it was late and everything nearby was closed. Hotel is situated in a business district, so keep that in mind if you want a lot of outside options such as entertainment, restaurants, etc. We'd stay here again, though.
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