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Good Experience
03/28/2009Only stayed here one night. room was clean and quiet. free shuttle from the airport. i ate at the restaurant. service was slow, but food was good.
Only stayed here one night. Room was clean and quiet. Free shuttle from the airport. I ate at the restaurant. Service was slow, but food was good.
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Rooms are outdated and lacking.
01/06/2009Hotel itself is fine but rooms are not worthy of a 4 star hotel let alone 5. smell of smoke through hallways in non-smoking area - need better ventilation.
Hotel itself is fine but rooms are not worthy of a 4 star hotel let alone 5. Smell of smoke through hallways in non-smoking area - need better ventilation.
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worst experience ever!!!!!
07/02/2008This was one of the worst experiences of my life. we stayed for 2 nights and we had 6 hotel rooms. one i was with my grandparents and they put ...
This was one of the worst experiences of my life. We stayed for 2 nights and we had 6 hotel rooms. One i was with my grandparents and they put us on level 1 which has no elevator to access that floor.(let alone a elevator at all) This hotel only has one handicap accessible room,(which was already taken) so they had a very hard time taking a shower because they are so high. They eventually moved them up to a level 2 room but the beds are a foot off the floor so they had a hard time getting in and out of them. 1 of the rooms the shower didnt work. All but 1 room the showers had mold growing on the walls and shower curtains. There was hair on the bathroom floors and stains on the carpets. 2 of the rooms had spiders and other bugs in them. Also one of the rooms found a pop bottle under the bed and the other on the pull out couch we found a shirt and a pair of pants so obviously the maids did not clean the sheets. The manager was rude and only offered the maids to change the sheets. In the hall outside my room was a room servivce tray which sat on the floor for over a day, which also had cigarette butts in it in a non smoking room. We ate dinner in the lounge by the bar and it took 15 min. for someone to come and even take a drink order and then another 15 to take the food order, the food all came out at seperate times and never even brought some of the things we asked for. Obviously this hotel does not care about customer satisfaction and the employees only care about their paychecks. I would not wish this experience upon my worst enemy.
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great location, great value
06/04/2007The location can't be beat if you're staying overnight for an early morning flight. the shuttle runs every half hour or whenever you use their free courtesy phone ...
The location can't be beat if you're staying overnight for an early morning flight. The shuttle runs every half hour OR WHENEVER YOU USE THEIR FREE COURTESY PHONE TO BE PICKED UP! The place was decorated pretty well, although it didn't look brand new. The rooms were fine, though not top-of-the-line. But hey, for * euros a night for three people we got a great deal.
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Disappointing Service
05/01/2007The other airport hotels had their shuttles running constantly, while the clarion shuttle only ran every half hour. my wife and i wanted to be able to catch the airlink ...
The other airport hotels had their shuttles running constantly, while the Clarion shuttle only ran every half hour. My wife and I wanted to be able to catch the AirLink buses into the city. Many times we ended up just walking to the airport. We waited for our food at the Kudos restaurant for over a half hour, and watched as people who came in after us got their food. It turned out that someone else got our food, but we were never told. The staff was often rude when we asked about certain things.
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