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Awful Awful Awful
12/12/2009We checked in late and needed a good rest only to find flat pillows and a bad bed. in the morning we woke up to go to work and there ...
We checked in late and needed a good rest only to find flat pillows and a bad bed. In the morning we woke up to go to work and there was no water. I called the front desk and they said that they were running a water test and I said at this time in the morning and she said that it was maintenance doing the test and not her. When the test was over, the water came that came from the drain was all rusty. Needless to say, I had to go to work unshowered
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Great Customer Service
04/08/2009Great hotel. i was there on a business trip and was impressed on how friendly the staff is. there?s free wireless internet access in the entire hotel which made ...
Great Hotel. I was there on a business trip and was impressed on how friendly the staff is. There?s Free wireless internet access in the entire hotel which made it extremely easy for me to get work done. Upon my arrival the desk staff asked if I needed transportation or directions to my company (GOOD TOUCH) then asked what time I needed a wake up call which is great since I'm always late. Every staff member acknowledged me from housekeeping to the desk staff. I was very impressed on the great customer service.
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Couldn't get a wakeup call
09/14/2007This hotel was very clean and everyone courteous. my biggest problem was getting a wakeup call. i had signed up in advance so i didn't concern myself the first ...
This hotel was very clean and everyone courteous. My biggest problem was getting a wakeup call. I had signed up in advance so I didn't concern myself the first night. The next morning I didn't get a call. I stopped by the front desk that evening. They put me in for the next 2 nights. The next morning still no wakeup call. The last morning, I actually did get a wakeup call, but it was 30 minutes late. I was also charged for a movie which I did not see. When I got home, I tried to call a manager, left several messages, but no one ever called back. If you don't need a wakeup call, this is a very nice hotel. I won't trust them again because I need those calls to get where I need to go on time.
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Radisson-Chelmsford
08/03/2007My husband and i were very happy with the accommodations at the radisson- chelmsford. the two front-desk staff were very pleasant and friendly. it was good trying the sleep ...
My husband and I were very happy with the accommodations at the Radisson- Chelmsford. The two front-desk staff were very pleasant and friendly. It was good trying the sleep number bed. I think we might buy one. I'm sure we'll stay there again since we have family in the area, and it's in a very convenient location to the highway. Also, we ate dinner in the bar and it was very good, and the server was very pleasant.
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