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Renaissance Boca Raton Hotel
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from $109.00 USD
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Reviews
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Service severely lacking at this property
10/03/2010I would never stay at this property again, poorly run, no manager on duty overnight on the weekends, rooms have been poorly renovated, room service keeps erratic hours, more like ...
I would never stay at this property again, poorly run, no manager on duty overnight on the weekends, rooms have been poorly renovated, room service keeps erratic hours, more like a Fairfield than a Renaissance. Requested my leaking sink to be fixed, it wasn't. Had a do not disturb on my door but was still called by management because they had mishandled my reservation. Was told after that, because I had my do not disturb on my door during the day that housekeeping would not have called, left a message or a note. Tried to get clean sheets after 10:30 pm, not possible, housekeeping items are kept under lock and key and overnight staff has no access. There are some fantastic Renaissance properties, this is not one of them.
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Good hotel
07/15/2010This is a regular good hotel, we lot of spaces for meetings, nice room and pool area, only 2 computers in business center(one broken), very good gym, ...
This is a regular good hotel, we lot of spaces for meetings, nice room and pool area, only 2 computers in business center(one broken), very good gym, free morning coffee and afternoon lemonade with cookies.
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Will not stay here again.
05/31/2010The hotel site claims like all marriott hotels that it is a 100% smoke free property. this is not true. people were allowed to smoke all over the outdoors area ...
The hotel site claims like all Marriott hotels that it is a 100% smoke free property. This is not true. People were allowed to smoke all over the outdoors area including around the pool and where breakfast was being served outdoors. The rooms were very clean but small. The windows are painted shut and can't be opened. The housekeeping staff is good but the waitstaff is very poor. We stayed 3 nights and never had good service at either of the 3 breakfasts nor the one dinner we ate there. The Dinner menu is limited to only about 8-12 selections total and the food quality is avg at best. If you don't mind smoke and plan to eat out then this would be an okay place for you, If you value clean air, good food and polite and attentive waitstaff, then I would not recommend this hotel.
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Loved It!!!
12/23/2008I stayed at this hotel for work and decided to add on a couple of days for fun. i loved the pool, staff and location. i really appreciated the free ...
I stayed at this hotel for work and decided to add on a couple of days for fun. I loved the pool, staff and location. I really appreciated the free wireless in the room and poolside. I could work by the pool when it was nice (like always). I would definitely return!
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Not the cleanest place around
01/11/2008I was disappointed with the hotel service, particularly the maid service. we stayed 4 days and did not receive clean bath towels during our entire stay. the towels on the ...
I was disappointed with the hotel service, particularly the maid service. We stayed 4 days and did not receive clean bath towels during our entire stay. The towels on the floor were picked up and hung over the shower rod to be re-used every day. The bathroom floor was sticky and not wiped at all while we were there. It was just icky.
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