Reviews

• Crack House

  Submitted on: 01/05/2010

  I can't believe this is a marriott property. we had to move from the first room they gave us, room 1324, because it was disgustingly dirty and in disrepair. ...

  I can't believe this is a Marriott property. We had to move from the first room they gave us, Room 1324, because it was disgustingly dirty and in disrepair. The toilet in the bathroom was just plain disgusting and completely covered in rust. The second room was in better condition than the first, but was obviously in desparate need of serious renovation and repair. The second and third floors of building 12 were not even level anymore. The carpet and furnishings were dirty and worn out. Parts of the room had not been cleaned in some time. The front desk staff was well aware of the condition of the property. They even encouraged us to call the Marroitt Customer Service line to complain to help get the place cleaned up. When we called the Marriott Customer Service line they listened for a few seconds and then transfered the call to the hotel front desk and the very person who just told us to call the Marriott Customer Service line. Now there is customer service - and we are Marriott Gold Members. We stayed for only the one night and moved to another Residence Inn just a couple of miles away. The staff at that Residence knew full well that the other property was in bad condition.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• For Families and Business

  Submitted on: 04/02/2007

  Tvs in all rooms, equipped kit., proximity to attractions, shopping; spacious; quiet; computer hook-ups; clean; grandkids said it was ""the best""."

  TVs in all rooms, equipped kit., proximity to attractions, shopping; spacious; quiet; computer hook-ups; clean; grandkids said it was ""the best""."

  +Click to Show Review
  -Click to Hide Review
• Excellent Service

  Submitted on: 07/30/2006

  We had a really nice visit at this property. the staff certainly made us feel at home. we stayed for 2 months due to relocation, and everything they did pointed ...

  We had a really nice visit at this property. The staff certainly made us feel at home. We stayed for 2 months due to relocation, and everything they did pointed to great service. The beds are great. The rooms need a little updating, but overall excellent.

  • Room Quality
  • Staff And Service
  • Dining
  +Click to Show Review
  -Click to Hide Review

• 1 - 3