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100% dog friendly
06/01/2010This was our first time staying at a residence inn and the first time we brought our dog to a hotel. it was great. even though they charge a one- ...
This was our first time staying at a Residence Inn and the first time we brought our dog to a hotel. It was great. Even though they charge a one-time fee ($*), it beats leaving your dog in a kennel for several days. And since our dog is blind, we couldn
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poor managment/shoody customer service
11/10/2006Poor managment not only on the local level but also the marriott corp in general. our reservation where made 2 month in advance but the morning of our arrival we ...
Poor managment not only on the local level but also the marriott corp in general. our reservation where made 2 month in advance but the morning of our arrival we were notified that a group had extended their stay and the hotel could not accomidate our family reservations.I have never received such shoddy treatment from a customer service industry. This was not a tragic unforseen problem, this group just choose to extend their vacation they should have been asked to make alternate accomidations no myself and the other 4 families that had valid confirmations of our stays
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