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Sheraton Los Angeles Downtown Hotel
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from $239.00 USD
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Reviews
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DO NOT STAY HERE!
07/27/2009I selected this hotel because it was rated at 3.5 stars and the price per night was $*. at check in i was notified that there was a $28.00 ...
I selected this hotel because it was rated at 3.5 stars and the price per night was $*. At check in I was notified that there was a $28.00 per day parking fee! I was staying for two days. I could not believe it. I had no choice but to stay because I didn't want to cancel my reservation, be out the money and have no where to stay. We went to our room and found a bottle of water waiting for us. It was nice until we noticed that the price tag on it said $6.00! It was FIJI water! The staff at this hotel were not rude they had an "I could care less attitude." I beseech you please do not stay at this hotel. I booked through a travel website which advertised this hotel as having a swimming pool and it didn't. There was no mention of the ridiculous fee for parking either. Save yourself time and money and find a different hotel. I would've been more satisfied with a Motel 6!
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Not all Sheraton Hotels are created equal.
03/23/2009Having been a long time starwood rewards member we have stayed at many fine sheraton, westin, and w hotels . the sheraton los angeles downtown did not come close to meeting ...
Having been a long time Starwood Rewards member we have stayed at many fine Sheraton, Westin, and W Hotels . The Sheraton Los Angeles Downtown did not come close to meeting our expectations. We expect a Sheraton Hotel to have a very helpful and cooperative staff, a very comfortable bed, updated furnishings, soft and fluffy towels, bath robes, and a TV that works. The Sheraton Los Angeles Downtown provided none of that. The front counter staff was rude and uncooperative, the bed was not very comfortable, and the towels were thin and rough as sand paper. The TV was ancient and the remote did not work. Overall this was a very bad experience. We will not be staying here again.
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Worth Staying at Again
01/15/2009Initially when i checked in, the one person behind the front desk was not very friendly. almost very cold like and not welcoming at all. but i have to say, ...
Initially when I checked in, the one person behind the front desk was not very friendly. Almost very cold like and not welcoming at all. But I have to say, that was the only negative thing I had to say about the Sheraton and their staff. Rooms were clean, well stocked, staff was friendly and accommodating. I rented two rooms and although they were not able to join the rooms together, they had them right across from each other, which was very convenient. The lobby was clean and well kept. Very inviting. Location was also very convenient. Close to neighboring areas, and connected to the shopping center, which had easy access to the atm machine as well. We used the valet parking several time a day, and the staff was very friendly and never once gave an attitude by the number of times my family and I were coming and going form the hotel. Unfortunately, this hotel did not have a swimming pool, which my kids would have really enjoyed.
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LA Trip
12/05/2008It was a very nice hotel w/ great service. the bar and cafe were pretty pricey but very nice. the only bad thing was they charge for their wifi service... ...
It was a very nice hotel w/ great service. The bar and cafe were pretty pricey but very nice. The only bad thing was they charge for their WiFi service...who does that anymore?
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Sheraton Downtown LA
10/16/2008Why did they have to put us next to the elevator? i did not sleep for 3 nights because of the constant noise. also, i brough my own shampoo, and ...
Why did they have to put us next to the elevator? I did not sleep for 3 nights because of the constant noise. Also, I brough my own shampoo, and the maids took it. Plus, they did not have gratus WiFi which seems to be free everywhere else. Next time I book with a online company I will not negotiate a hotel stay. I do better on my own, and can have a raport with the staff that way. They seem to resent guests who use your service.
