Reviews

• Check your credit card carefully!

  Submitted on: 03/26/2008

  First the good: i should say that the apartment is just as pictured in the photos on the website. the apartment was clean and the property was very secure. they ...

  First the good: I should say that the apartment is just as pictured in the photos on the website. The apartment was clean and the property was very secure. They have a garage to park a car (although it is very very small and it took me some used to trying to manuvre around). It is close to the beach and within walking distance to the Camps Bay promonade and yet off the main road so it is quiet.
  The bad: I got home to find an erroneous charge on my credit card! We paid in full and should not have any other charges. I tried to take up the matter directly with them but they have ignored my numerous inquiries. I am now challenging the charge with my credit card company. Very unprofessional. If you stay there, check your credit card carefully!!! Also, the property manager was no where to be found. We saw her once when she came to register us and we never saw her again. Which means that we had no one to talk to for certain requests...read on...
  The pool is tiny and not well maintained. In fact, it was dirty. There are only a few loungers and not much space for them--4 people is a crowd! The braai (Grill) was never cleaned and we spent time each day scrubbing the grill to cook. We ran out of washing up liquid and laundry powder which were never replaced. Small details ike these could have easily been taken care of should the property manager ever been there. Shame--we would have stayed again if they had addressed the credit card issues.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • Activities
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