Reviews

• Amazing location, great staff, rooms nothing special

  Submitted on: 09/15/2008

  Stayed there for a recent weekend trip. the location is perfect, and within walking distance to theatres, restaurants, bars, and shops. staff also was very nice. guests are young, hip, ...

  Stayed there for a recent weekend trip. The location is PERFECT, and within walking distance to theatres, restaurants, bars, and shops. Staff also was very nice. Guests are young, hip, and attractive. And the best part was ""VIP"" access, albeit expensive, Cellar bar. The only downside, which for me was a major one, was that the rooms were much like a Ramada Inn with an uncomfortable platform bed. Starting at * a night, I think you might be able to find better for your money

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• HORRIBLE - I LEFT AFTER 2 OF 7 DAYS BOOKED

  Submitted on: 08/25/2008

  Yes, i checked out after the second day of a seven day booked business trip. this is the epitome of style over substance. i have never experienced worse service or ...

  Yes, I checked out after the second day of a seven day booked business trip. This is the epitome of style over substance. I have never experienced worse service or a more inept staff. It was 10 p.m., I had worked all day and was dead tired, and experienced my ""last straw"" moment when room service refused to substitute french fries for taro chips. Really. That's the truth. They lost in the neighborhood of $3,000 because they refused something as simple as substituting french fries. This happened after two days of terrible service. Oh, and would it kill them to add a drawer or two in the rooms? For people staying over one or two days, there is very little storage space for clothes.

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• HASH(0xa7892e0)

  Submitted on: 03/06/2007

  Well some people prefer location but customer service is critical for me and the bryant park lack in every way. the only person showing customer service consistently was the doorman. ...

  Well some people prefer location but customer service is critical for me and the Bryant Park lack in every way. The only person showing customer service consistently was the doorman. DON'T GIVE THEM YOUR MONEY!!!!

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