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The Gem Hotel Soho, An Ascend Collection Hotel
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from $149.00 USD
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Reviews
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lousy internet but clean room and comfy bed
11/08/2011I stayed here in part because of the assurance of both wireless & ethernet in my room. the ethernet cable was pushed into a hole in the wall - but nothing for ...
I stayed here in part because of the assurance of both wireless & Ethernet in my room. The Ethernet cable was pushed into a hole in the wall - but nothing for it to connect to. Just a hole. I was there over a weekend and no repair person was available. I had to use the wireless, which only allowed for one site to be open at a time and still it regularly crashed. Their tech support told me some required maintenance needed to be done and after that, it worked better for awhile. But the next 2 nights crashed often. Room was clean, very comfy bed and bedding, and the front desk staff were terrific; upbeat, helpful, responsive and to a person, quite courteous. There are dirty marks all over the narrow hallway walls, and the front lobby is tiny tiny tiny. Lots of traffic sounds outside my window into the wee hours of the morning. I could hear every pedestrian's conversation outside my closed window. I appreciated their quirky ambiance but it was not nearly as polished and upscale as the website made it seem. It was kinda shabby. The coffee pot was a nice touch but the outlet it was plugged into didn't work; had to use the already tiny nightstand.
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Small room but great value, good location
07/07/2011I stayed for 3 days mid-week for business and this hotel was terrific. the location was very convenient, and it was nice to stay away from mid-town and ...
I stayed for 3 days mid-week for business and this hotel was terrific. The location was very convenient, and it was nice to stay away from mid-town and Times Square for a change. In fact, it was a relief not to have a chaotic, large lobby with coffee shops and throngs of people to wade through to get to my room at the end of a long day. The hotel is 1 block from Whole Foods and the 2nd Ave subway stop. I dined in Soho and Little Italy - both easy walks. The room was small but very clean, the front desk staff (Anthony) was extremely helpful and friendly and overall it was a terrific value. I would return without hesitation -- it truly is a GEM of a hotel.
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The GEM is great!
07/08/2010We read the reviews before choosing this hotel, which described what we wanted. as the other reviews stated, the beds are very comfortable and the entire staff is awesome!! the ...
We read the reviews before choosing this hotel, which described what we wanted. As the other reviews stated, the beds are VERY comfortable and the entire staff is awesome!! The whirlpool bathtub was one of the highlights (even though we had to call and ask how to turn it on..ha ha ha). It is within walking distance of every bar and restaurant we wanted to visit whether it was in the Village, Chinatown or Wall Street (but we really like to walk). We also shopped at Whole Foods, which is right across the street. Don't park your car at the garage north of Houston on Mulberry Street because we think they ripped us off ($* for a 26-hour stay), and they do not accept credit cards. Oh yeah, I almost forgot........ the in-room robe is super soft and fun to wear..LOL!! Enjoy!
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Hidden Gem in NYC!
02/22/2010We had a wonderful stay at this hotel! staff was friendly, clean room/linen, excellent location! we would definitely go back again.
We had a wonderful stay at this hotel! Staff was friendly, clean room/linen, excellent location! We would definitely go back again.
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Great Location!
08/25/2009I really loved this hotel that was within my price range! the room was small but the service was wonderful and the staff friendly and helpful. the pillows and linens ...
I really loved this hotel that was within my price range! The room was small but the service was wonderful and the staff friendly and helpful. The pillows and linens were really very nice and the bed so comfortable. The bathroom was nice. The decoration was new and modish and very pretty. The location was excellent, we could walk to most locations that my 21 and 17 year old wanted to go; Little Italy, Greenwich Village, China Town, the shopping district, So Ho. The subway and bus were easily accessible to take us all over NYC, and the Whole Foods by us, was great for healthy snacks for our refrigerator or quick breakfasts. Best of all, this is a non-smoking hotel, and perfect for my daughter that has allergies! Obviously I would have preferred queen beds but there doesn't seem to be a lot of hotels in the NYC area in my price range that have queens. The staff at the front desk gave us wonderful tips on things to do and see but the room was usually not cleaned until around five even though we left early in the morning. The maid was so nice though and did such a great job that this didn't bother us so much. I was very pleased and so was my family!
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