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Important Hotel Information
- Booking your flight to any airport other than Montego Bay Sangster International Airport (airport code MBJ) may result in additional transfer charges for which you are responsible
Reviews
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Beware of this quotbait and switchquot hotel
03/02/2010Though the photos are lovely this quotboutique hotelquot was beyond disappointing. only half of the rooms have been rehabed but only the redone rooms are represented by the photos. when ...
Though the photos are lovely this quotboutique hotelquot was beyond disappointing. Only half of the rooms have been rehabed but only the redone rooms are represented by the photos. When you are shown to your not redone room you will find.....the plainest of plain rooms bare lightbulb for illumination bed is only made with thin old sheets-no blanket no comforter no headboard an air conditioner that works intermittently* no dresser to unpack into cracked tiles in the bathroom toilet that leaks at the base and tub so rusted and pitted that the tub floor is covered with a ruber bathmat. The pool bar beach and restaurant area are a shown but the quality of the rooms and the lack of responsiveness from the management makes this place feel like a classic quotbait and switch!quot Skip it for sure. *I was shown by the engineer that the way to control the air conditioner was to climb up on the table remove the #40fillthy#41 cover and press the button behind the cover. This was said with a straight face as if quotof course this is how we do it herequot! *The website lists quotcourtesty breakfastquot which I....mistakenly... assumed was some sort complimentary small morning meal. No one in the restaurant had any idea about this but one staff member said that this meant quotbreakfast will be served curteouslyquot
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Well, the pictures are nice!
12/02/2009The palms is hard to explain, yes the pictures look like the hotel - too a certain point. 1 half of the hotel is nice, yet very plain. we were surprised ...
The Palms is hard to explain, yes the pictures look like the hotel - too a certain point. 1 half of the hotel is nice, yet very plain. We were surprised by the place needless to say when we showed up. When our cab slowed down, outside the gate we both looked at each other and made the 'oh god' face. Part of the hotel is renovated, part is not, the staff accommodations look old and run down, which you walk out of ever room to see. The rooms are very white, plain with no effort put into them other then the wooden doors. The photographer they hired did a great job in finding the perfect spots for photo's. We thought Kristie's was over priced and didn't care for it all that much. One thing I would like to say: we wanted to swim in the pool one night when the sun was setting, we were basically asked to get out (without them actually saying those words) as they were setting up for dinner, it was barely 5pm and the pool shouldn't affect the staff setting up for dinner. We could have gone to a better place for the same price, but we were sold on the pictures. Silly us. Lesson learnt! If you are just looking for a quick stay over, stay at the Palms, if you are going for your vacation - you don't even need to spend more money - just stay somewhere else!
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