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Important Hotel Information
- Booking your flight to any airport other than Owen Roberts International Airport (airport code GCM) may result in additional transfer charges that the passenger will be responsible for.
Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
Reviews
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the very best
02/18/2011Every possible way of making a vaction perfect .the staff was wonderful if you have the true pleasure of meeting apollo just sit back and enjoy his wisdom .best place ...
every possible way of making a vaction perfect .the staff was wonderful if you have the true pleasure of meeting apollo just sit back and enjoy his wisdom .best place to stay on island .THANK YOU FOR A PERFECT VACTION
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The Reef Resort
01/29/2011Hotel great. great view, food acceptable. front desk help poor. had to go to hotel concierge for everything!! the hotel bar was excellent. hotel dining was great. all staff were ...
Hotel great. Great view, food acceptable. Front Desk help POOR. Had to go to hotel concierge for EVERYTHING!! The hotel bar was excellent. Hotel dining was GREAT. All staff were excellent. My wife & I went there for our sons wedding. Would like to mention one main staff memember that stuck out above all the rest, Sandy. He was so helpful with everything. He went out of his way (above & beyond) to make our dining experience fantastic. He also, was part of the catering for the wedding. I feel he was an excellent example of hotel staff during our visit!!
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Secluded and Serene
06/06/2010Had a great time at this resort; it's definitely off the "beaten path" and will afford you the peace and quiet you are seeking!!! we rented a ...
Had a great time at this resort; it's definitely off the "beaten path" and will afford you the peace and quiet you are seeking!!! We rented a car and explored the island and had a wonderful time; the staff was very friendly and made our stay very comfortable. Great for couples and those wanting a more secluded resort. Would definitely stay again!!!!
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repeat customer but will not be back
12/07/2009We have been going to the reef for years. however, on a most recent trip we found the customer service had gone way down. first of all the maid staff ...
We have been going to the Reef for years. However, on a most recent trip we found the customer service had gone way down. First of all the maid staff for the most part is not friendly and what was once an eager to please staff is not very caring....our room was sandy and unswept for almost four days. There is no longer a full time place to dine upstairs. They have turned the old gift shop into a dinner that is terrible at best. During a recent visit 20 children (not guests at the hotel) were at the main pool for four hours and upon complaining to the staff I was asked why I couldn't just walk down to the other pool. Drain cap on the main pool was off in the deep end for most of our stay so my children could not swim in the deep end of the pool. Baby pool had a broken motor and hadn't been cleaned in weeks so my children could not use that pool either. Also, a bit scary was the bulldozer that cleaned the beach in the morning. the manager doesn't care if you come back.......and I was told so to my face.....that must be why they get all of their money upfront. For the amount of money you will spend you should take it somewhere else where the guests are appreciated. If you stay here you will have to wait on yourself for your entire vacation.
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reef resort
10/21/2009Great place,nice land scaping, beautiful ocean view, love the nightly music entertainment you'll need water shoe to enter the beach water that was rather stony, sand on the ...
Great place,nice land scaping, beautiful ocean view, love the nightly music entertainment you'll need water shoe to enter the beach water that was rather stony, sand on the beach is nice and fluffy. nice and very helpful staff.I was able to do laundry that cas convenient, I felt pretty much at home except our room could use a little dining table instead of the pot of plant. Thanks for a great stay.
