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Excellent Service
11/03/2011I had a great experience here for two weeks. everyone was very friendly and accomidating. ...
I had a great experience here for two weeks. Everyone was very friendly and accomidating.
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Huge Disappointment
08/03/2008I chose this motel because it was closest to my training site, and because it had the name travelodge " which i thought stood for some quality or standard. they ...
I chose this motel because it was closest to my training site, and because it had the name travelodge " which I thought stood for some quality or standard. They had trouble finding my reservation which was made 10 days in advance for a Queen, non-smoking room, refused to check me in at 1pm, so that I had to check in after working all day and had no queensized non smoking rooms so I wound up in a smoking double. When I got in the room had no working phone and the icemaker outside the door was very loudly heard inside the room. so I asked to be moved and got a similar room with a phone, but without a tub which I had requested... I was exhausted and chose to stay in spite of how stinky the room was. A barking dog in the next room and the motel is right on a very busy corner with loud traffic noise. I did not feel safe. I put a chair in front of the door. I was awakened in the middle of the night by loud partiers, which woke the dog. The staff was unhelpful, and unprofessional, admittedly they were "trying" not to be rude, but it was obvious they struggled with that concept. The person I worked with at 1pm appeared to be trying to help, but the 6pm staff later informed me that I had "checked out" at 1pm -so my reservation was no longer valid. It was outrageous, almost funny if I had not been so stranded and in need of a place to stay. I will not ever stay at a travelodge if I can avoid it.
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A Terrible Experience
01/04/2008At first when i arrived at the hotel it was fine. the woman at the front desk was a little rude but it didn"t really bother me. but ...
At first when I arrived at the hotel it was fine. The woman at the front desk was a little rude but it didn"t really bother me. But after I checked out I found out I was double charged for 2 different amounts when I should have only been charged for one night. And when I tried to fix this problem there was absolutely no cooperation and she was completely rude. It was by far the worst hotel experience I"ve ever had.
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I will NEVER stay at a Travelodge again!!!
When i got locked out of my room (my stupidity, yes) - the front desk was closed for the night and the answering service told me that there was nothing she ...
When I got locked out of my room (my stupidity, yes) - the front desk was closed for the night and the answering service told me that there was nothing she could do for me and I was just ""tying up"" her line for other customers. Rude and insensitive! I had to pay $100 to get 5 hours of sleep at a different hotel that night. I still have yet to be compensated for my trouble.
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