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Incredible deal for such a wonderful hotel
09/10/2009Other than being given an occupied room (may not have been cleaned from a late departure) at check-in, this place was one of the best places i ...
Other than being given an occupied room (may not have been cleaned from a late departure) at check-in, this place was one of the best places I have ever stayed. It is very convenient if you have to be at the Moscone Center because the Hotel is right across the street from both entrances. The room is quite contemporary with an Asian theme. The service was top-notch. I relied on the concierge several times and they were very helpful. Wonderful flat screen TV w/ DVD player. I would have been more pleased for Internet access at no cost, especially since the four times I needed access incurred three charges since they were on separate days. Other than the check-in problem, the only other issue was upon check-out - I was charged for something in the honor-bar but I didn't use anything from there. This was an excellent value for my stay.
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San Francisco W
07/31/2009The hotel room we stayed in was kind of small and some things, like door handles and cupboard doors were falling off. the walls are thin. i think i was ...
The hotel room we stayed in was kind of small and some things, like door handles and cupboard doors were falling off. The walls are thin. I think I was expecting a little more bang for my buck!
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W" Hotel, very chill and romantic stay
03/23/2008We stayed at the w for just one night, but it was well worth it. gorgeous, refreshingly simple and very modern rooms with great colors! the mini-bar even had ...
We stayed at the W for just one night, but it was well worth it. Gorgeous, refreshingly simple and very modern rooms with great colors! The Mini-bar even had an "intimacy kit" for our use, came in handy on our romantic night. The xyz bar and lounge was very chill, casual and had excellent Bliss Spa Martinis, YUMMY! Architecture and decor was very hip and relaxing, but not distracting. Staff was great, room service was prompt and the food was prepared nicely, tasted great too.
I do not have any complaints about the whole stay... oh, the Bliss Spa was a bit pricey, but if you're on a longer vacation or stay it is probably well worth it! I would stay here again :-) -
Terrible Customer Service!!
08/31/2007I tried to make reservations, and was forwarded to a voicemail box, which stated that the person would be out of town for a few days. since i wanted to ...
I tried to make reservations, and was forwarded to a voicemail box, which stated that the person would be out of town for a few days. Since I wanted to make reservations immediately (don't most hotels have live staff to take your reservations, so you can actually plan a vacation?), I called back the operator, who transferred me to a different voicemail box. I left a message regarding gettting a reservation, and a week later, have still not heard back!
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Almost perfect hotel
02/14/2007Ultra chic and modern. appeals to business travelers, hip-young couples, gay friendly. it's worth the pretty penny if you're looking for something that stands-out, a place ...
Ultra chic and modern. Appeals to business travelers, hip-young couples, gay friendly. It's worth the pretty penny if you're looking for something that stands-out, a place out of the ordinary from the stuffy white-walled, blue carpeted hotel room we're used to. It's fairly new, although the rooms are starting to show its age: furniture with scratch marks, dust flying out of the snack box as you pick up the $6 bag of peanuts. The front desk service could bring down their level of hip-ness a bit down to the guest's level. But all in all it's a very enjoyable and unique experience.
