Reviews

• Great place, terrible service

  Submitted on: 07/06/2010

  Had a great time, hotel was perfect. do not let them swipe any card at check in for "incidentals" if you book the room through travel agencies... they ...

  Had a great time, hotel was perfect. Do not let them swipe any card at check in for "incidentals" if you book the room through travel agencies... they charged me for the full amount of the room on top of what I prepaid through the travel agency. Now I have a * dollar charge for a room I paid for two weeks previous. The front desk is telling me that they haven't taken any money, and it is the travel agency that is taking the money, and I know that just isn't so. Me and my kids love the indoor pool and the room was great, the building was sturdy and rooms were so well insulated that I had no idea there were other guest there! The breakfast was decent, and worth it not to have to go out and spend money on eating out. Overall the hotel is wonderful, but now I have a headache over money I don't have for them to be taking off my bankcard. I would stay here again if booked through the travel agency, but will not let them have anything for "incidentals"

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review

• 1 - 1