| Company name: Harrah's Atlantic City |
Job title: Casino: Guest Services |
Date Job Added: 12:56:14, 18.04.08 |
Complete job description:
Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visitingSupplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Removes dirty dishes, glassware and silver from table and counter tops, then carries items back to the dishwashing area. Replenishes butter, condiments, coffee, tea and refrigerated items used in the dining room. Resets tables and performs other related duties as requested. Makes coffee when necessary. Service coffee bars and popcorn carts and maintains par stock levels of supplies in storage area. Position is located in a cigarette smoke environment.
Open. Must be neat in appearance and possess pleasant personality. Physically strong. Able to understand and speak English.
Apply Online (http://harrahs.hodesiq.com/careers/apply_online_1.asp?LocID=9&JobID=1213111&User_ID=)








