Company name:
Caesars Atlantic City
Job title:
Valet
Date Job Added:
13:12:16, 18.04.08
Complete job description:
Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Welcome guests to Caesars Atlantic City. Accepts vehicles from guests entering the hotel, presents guests with claim ticket and parks automobile in designated area. Place ticket in vehicle, exit and lock vehicle. Complete all information on ticket/tag noting any damage present to the vehicle. Give the keys, tag and ticket to the Dispatcher. Runs to retrieve cars from parking area and returns key to guest. Handles guest vehicles safely and cautiously at all times. Maintains acceptable appearance and treats guests courteously at all times. Completes special assignments for the Supervisor Front Services Shift and above as requested. Position is located in a cigarette smoke environment.

Must possess a valid New Jersey driver's license. Neat, pleasant personality. Ability to drive all types of vehicles. Valet parking experience preferred but not required.

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