Assists the Shift Supervisor with daily assignments. Coordinates all functions of the Cleaning Specialists on duty. Responsible for cleaning and maintaining the appearance of the casino public areas and public rest rooms to enhance environment for creating a great time for all guests.

Provides direction to Cleaning Specialists. Cleans ash urns. Vacuums carpeted areas. Dusts furniture and equipment. Polishes furniture and bright areas. Familiarizes self with the proper use of all cleaning equipment and chemicals. Performs laundry/linen receipt and distribution duties in accordance with established policies and procedures. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

High school diploma or GED required. Knowledge of cleaning equipment and procedures is a necessity. Prior experience as a cleaning person in supervisory capacity is required. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be successful in the Supervisor Assessment testing.

Must be able to maneuver to all areas of the casino. Must be able to perform physical job duties of line employees in emergency situations. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.

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