PBX Operator - Part Time

ESSENTIAL FUNCTIONS:

• Receives all calls and processes calls effectively and professionally.
  
• Accurately performs wake-up calls and message services as required.
  
• Provides excellent service by responding immediately to guest inquiries, requests or complaints, and directs to the appropriate party as necessary.
  
• Follows proper procedures for paging guest both internal and external.
  
• Maintains knowledge of hotel, casino, community and special events in order to accurately provide guests with needed information.
  
• Demonstrates a pleasant and enthusiastic demeanor at all times.
  
• Assists with additional service amenities as required.

REQUIREMENTS:

• High school diploma or equivalent required.
  
• Must possess superior customer service skills.
  
• Previous experience in PBX, functioning as an operator.
  
• Hospitality experience preferred.
  
• Must possess a pleasant and easily comprehensible voice and must be fluent in conversational English.
  
• Compute skills and typing skills are necessary for success in this position.
  
• Must be able to work a flexible schedule to include nights, weekends and holidays.

Apply Online (http://harrahs.hodesiq.com/careers/apply_online_1.asp?LocID=11&JobID=1212431&User_ID=)